Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
86 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

Directions

Filter Reviews By Type

Showing 86 reviews

June 26, 2026

Great service. Josh was fantastic gave me all the information I need about the install and how long it would take to finish Let me know when was done and showed m More

by orboone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donrae
Report | Print
Jun 26, 2026 -

McCluskey Buick GMC responded

It’s great to hear that our team made the installation process on your new GMC Sierra 1500 smooth and clear. Tonya is happy you felt informed about the timeline and knew exactly where to find your truck when it was ready.

June 26, 2026

The service doe was fine, but the price we were quoted and what we ended up having to pay was much higher than anticipated. More

by Chgold151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE
Report | Print
June 26, 2026

Awesome dealership friendly staff very Curtis I would recommend everyone to go there. My sales team was awesome. Thank you again Heather More

by max_deerhunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

McCluskey Buick GMC responded

Thank you for choosing a used GMC Terrain and for recommending us. We’re glad our team provided friendly, courteous service during your visit.

June 25, 2026

Unbelievable transaction! Everything was handled online,car was delivered in 2 days, and everything appears to be as advertised, no surprises. Eric was great thru the whole pro More

by grasshopperlimited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience with the Kia Niro EV. We’re glad the online process and two-day delivery went smoothly and matched what you expected. Our team enjoyed supporting you and looks forward to helping again.

June 24, 2026

Very good customer service. Very helpful at check out. Work was done quickly and accurate. More

by heytess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

McCluskey Buick GMC responded

Thank you for noting how smoothly the checkout went and how quickly and precisely we serviced your Chevrolet Colorado. We’re happy our team could be helpful and efficient. We appreciate your feedback.

June 24, 2026

A very nice and comfortable waiting area. It's very busy but I am ok with the waiting area. Great job. More

by YAYA42130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayla Wagoner
Report | Print
Jun 24, 2026 -

McCluskey Buick GMC responded

Happy to hear you found our waiting area comfortable, even on busy days. We’re grateful for your patience as we assist many guests. We look forward to welcoming you back for your Chevrolet Cruze service.

June 24, 2026

Jeff Schreiber was amazing. Super friendly and Patient meet all my needs and willing to work deals that where suited to my needs. More

by sjwiley07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jeff schreiber
Report | Print
Jun 24, 2026 -

McCluskey Buick GMC responded

Thank you for the five-star review and for choosing GMC. We’re pleased our team provided friendly, patient service and found a solution that fit your needs. Enjoy driving your new GMC!

June 24, 2026

It’s always fast effect and everyone is especially kind. And of course Bubba is extremely fast and always on top of things!!! More

by wallen602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bubba Hess
Report | Print
Jun 24, 2026 -

McCluskey Buick GMC responded

We appreciate your note about the quick turnaround and the kindness of our team. We’re glad your GMC Terrain received prompt and thorough care. Please reach out whenever your Terrain needs attention again.

June 24, 2026

The service department lacks customers service . Too much lairs to the customers ,it is one month now I am still waiting to follow up with my vehicle to get fixed More

by johnwani84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tonya Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather j
Report | Print
Jun 27, 2026 -

McCluskey Buick GMC responded

Thank you, John, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you.

June 24, 2026

Completely horrible had to return a car after having it for two and a half months because they never acquired the title. They didn’t even have the decency to make sure I walked away with another vehicle. More

by clarkmichon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary
Report | Print
Jun 27, 2026 -

McCluskey Buick GMC responded

Clark, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

1
2
3
4
...
9