Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Timely and friendly. Everyone is always sincere and seem to be very professional. Quality work and that is done in a timely manner. I highly recommend this shop. Everyone is always sincere and seem to be very professional. Quality work and that is done in a timely manner. I highly recommend this shop. More

Warranty Repair They were able to diagnose the car that day. Get the part in overnight fix it the next day. Customer service is great. Alana is very helpful knowledge They were able to diagnose the car that day. Get the part in overnight fix it the next day. Customer service is great. Alana is very helpful knowledgeable and friendly. More

parking the service is great, but parking is crowded and not always easy to find a spot or to get out of a parking spot due to cars being so close behind or n the service is great, but parking is crowded and not always easy to find a spot or to get out of a parking spot due to cars being so close behind or next to you. More

Express Lube Made my appt one day ahead. They got me in and out pretty quick. Everyone is pleasant. Good experience. (Except for this review experience. It may be Made my appt one day ahead. They got me in and out pretty quick. Everyone is pleasant. Good experience. (Except for this review experience. It may be the last one I do because there are too many rules to filling it out) More

PT Cruiser Service Minor leaks around the axle were detected at the last oil change. Took the vehicle in at the first opportunity and the repairs were completed promptl Minor leaks around the axle were detected at the last oil change. Took the vehicle in at the first opportunity and the repairs were completed promptly. The Alana, my service advisor, was very friendly and knowledgeable as were the other employees in the Service department. Thanks More

Customer Service Lithia always makes me feel welcome. The staff is just like a group of friends to visit. Service is very well done like each vehicle is their own. Lithia always makes me feel welcome. The staff is just like a group of friends to visit. Service is very well done like each vehicle is their own. Wouldn't go anywhere else with my truck needs. More

New Jeep Josh was great! He was not pushy at all, easy going, and all around good guy. We will recommend Lithia in TriCities. Thanks for all your help and m Josh was great! He was not pushy at all, easy going, and all around good guy. We will recommend Lithia in TriCities. Thanks for all your help and making this a positive experience. More

Amazing Experience I don't quite remember of the man who helped me, believe it was Edwin but I am not sure. He did a great job. I don't quite remember of the man who helped me, believe it was Edwin but I am not sure. He did a great job. More

New 2017 Durango Salesman was helpful, knowledgeable and not pushy. I would definitely buy from Lithia again. He followed up with us after our first visit to the deale Salesman was helpful, knowledgeable and not pushy. I would definitely buy from Lithia again. He followed up with us after our first visit to the dealership and helped us get our new Durango on our second visit. More

Just went to look The people I dealt with were instrumental in my decision to buy a new car. Hoping the service, if and when needed, will be the same. The people I dealt with were instrumental in my decision to buy a new car. Hoping the service, if and when needed, will be the same. More