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Feldman Chrysler Dodge Jeep Ram of Woodhaven

Woodhaven, MI

3.7
236 Reviews

23940 Allen Rd

Woodhaven, MI

48183

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236 Reviews of Feldman Chrysler Dodge Jeep Ram of Woodhaven

March 04, 2018

Casey Dettloff -Awesome Service!! Casey was outstanding, polite , great listener and very patient. He provided us the vehicles exactly what we was looking to buy. Didn't try to sell an More

by Richard1784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Apr 26, 2018 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

We love hearing about customers that have a terrific experience with us. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

February 23, 2018

Worst service ever!! I went there to get a new car the manager bill was a complete xxx! Told me if I didn’t want a 200 then I can take my old car back home! So I finally b More

by Tiffany Lowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
February 08, 2018

Casey goes above and beyond Casey is by far the best around. No pressure and he really listens. Can’t wait to get my compass. He is highly recommended. I can’t give enough stars More

by Janetc12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Feb 11, 2018 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Janet, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

February 05, 2018

Casey Dettloff - Outstanding young man! This is the 2nd car we leased from Casey. Not your typical salesman. He is just an all around nice guy and helped us tremendously to get into a new More

by Love my Compass
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Feb 06, 2018 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to McInerney's Chrysler Jeep and it’s great to hear of your continued business. Casey is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

February 02, 2018

purchasing a new car great experience my salesman (Casey Dettloff) was very knowledgeable & helpful this is my 2nd vehicle I've purchased with Casey & highly recommend him More

by Tony669f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Feb 05, 2018 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for leaving us this great review. I am very happy to hear that Casey could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

January 03, 2018

ken manager of service blames the government I was disappointed that the service desk scheduled an appointment for my jeep to have recall repaired when they won't have the part until April . they More

by Jeepers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken
Jan 11, 2018 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

We sincerely apologize that we did not meet your expectations. We pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact us at your earliest convenience so we can work on a solution. Regards, the McInerney’s Woodhaven Team.

January 02, 2018

New Car Sales-Casey Dettloff This is the 3rd car that we have purchased from Casey. He was a true professional and will go the extra mile to ensure you have a great buying experie More

by garnerjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Jan 04, 2018 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to McInerney's Chrysler Jeep and it’s great to hear of your continued business. Casey is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

December 21, 2017

Easy, relaxing process of leasing a Jeep Compass In early November, I took my girlfriend to check out the all-new Jeep Compass. She was in need of a new vehicle as her current lease was about to exp More

by brianmedved
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shivel
Dec 22, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for taking the time to write about your experience. It's great to know that Chuck was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

December 18, 2017

No huuman feelings I put my car in for service 12/11/17 for a repair that cost me 866.00. On 12/12/17 I picked up my car and on my way home I was involved in a hit and More

by makowskida
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike, Ron, Roxanne
Dec 19, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact me directly. Sincerely, Ken Broughton, Service Director | kenb@woodhavencj.com

November 29, 2017

Thanks, Casey: I love my new Jeep! Casey Dettloff is an outstanding salesman. My new Jeep Grand Cherokee is the first car I have ever owned- I am in love with it! Casey offered superior More

by kraleshire18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Dec 01, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

It was a pleasure to read about your first buying experience working with Casey. Congratulations on your new Jeep Grand Cherokee! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

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