Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,725 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,725 reviews
June 08, 2018
"Fred takes care of you!" Fred Weiss was great to work with. This is the second vehicle I have purchased from My Auto. Both times, I told Fred what I was looking for and what I Fred Weiss was great to work with. This is the second vehicle I have purchased from My Auto. Both times, I told Fred what I was looking for and what I needed in a vehicle and he helped me find what I was looking for. I appreciated the smooth transaction of ending my last lease and getting a good deal on a new lease without wasting any time doing so thanks to him expediting the deal.Very professional and yet personable! Beth,Mickala,and the service crew are always great to deal with also! I will continue to do business with My Auto Import in the future for my car dealer needs. More
by newcar
Employees Worked With
Mickala VanDop, Will Smith, Fred Weiss
June 08, 2018
Beth and Eric were great. I was provided a loaner car, and the service which might have required an overnight stay was completed that afternoon! The service could not have bee I was provided a loaner car, and the service which might have required an overnight stay was completed that afternoon! The service could not have been better! More
by scholte6
Verified CustomerEmployees Worked With
Will Smith
June 07, 2018
great experience Trey met me in service at 7:30 am gave me my loaner car for the day while my car was being simonized easy and great experience Trey met me in service at 7:30 am gave me my loaner car for the day while my car was being simonized easy and great experience More
by Happy customer
Employees Worked With
Trey Lawton
June 07, 2018
Wonderful people Everyone at My Auto is so helpful and friendly that it makes every visit a joy. Mickala always greets me by name and remembers things about my family. Everyone at My Auto is so helpful and friendly that it makes every visit a joy. Mickala always greets me by name and remembers things about my family. More
by bhesselsweet
Employees Worked With
Mickala VanDop
June 07, 2018
Check Engine light Mickala VanDop is the best!! She addressed my car's issue, found me a car (her own) when all loners were out answered ALL my questions. Even followe Mickala VanDop is the best!! She addressed my car's issue, found me a car (her own) when all loners were out answered ALL my questions. Even followed up with messages & a phone call the next day. That's the kind of service we should get for what we pay. More
by gezlouiz
Employees Worked With
Mickala VanDop
June 07, 2018
Moved from Missouri I moved from MO and needed a new service center for my 2016 Prius C. I was used to a very high level of service from my old location (Jay Wolfe West C I moved from MO and needed a new service center for my 2016 Prius C. I was used to a very high level of service from my old location (Jay Wolfe West County) and I think i have found a great replacement here. My Auto provided prompt service and seemed very honest. More
by barbwbrown
Employees Worked With
Tyler McKellar
June 07, 2018
They make buying a car fun Everyone was super friendly and helpful. Jacob was very knowledgeable about the cars he showed me. The customer service is excellent. I needed to g Everyone was super friendly and helpful. Jacob was very knowledgeable about the cars he showed me. The customer service is excellent. I needed to get home and since my insurance company was closed he let me take the car with a dealer plate, called my insurance company for me, and brought me proof of insurance and my plate at work the next day since I was working long hours and couldn't get there during their open hours. I like the way they all seem to work together as a team instead of competing against each other. More
by jillster71
Employees Worked With
June 07, 2018
Easy Visit I was a first time visitor to My Auto Imports service center and wanted and oil change and tire rotation only. I appreciate not being “sold” extra ser I was a first time visitor to My Auto Imports service center and wanted and oil change and tire rotation only. I appreciate not being “sold” extra services. I also appreciate the quiet and comfortable waiting area for service customers. I enjoyed a complimentary soft drink and bag of fresh popcorn while I waited. More
by hadams3706
Employees Worked With
Kevin Sackett
June 07, 2018
Very satisfied with my purchase After looking around for a nice quality van for my family noone could even come close to the van I got. Im very impressed by how professional everyone After looking around for a nice quality van for my family noone could even come close to the van I got. Im very impressed by how professional everyone was and how they really worked hard to make everything just right. I would recommend them to anyone. More
by Bluelady1019
Employees Worked With
Bekah Wehman, Brandon Young, Brad Demarest
June 07, 2018
Great people and great service Mike our sales guy was awesome, made us feel comfortable and explained so much with our new purchase. Great sales guy to work with......Bill Fisher in Mike our sales guy was awesome, made us feel comfortable and explained so much with our new purchase. Great sales guy to work with......Bill Fisher in Finance was awesome as well...... More
by vicki.lewis74
