Monumental Ford

Service department was exclelent I just dropped in from out of town to get an oil change for my F150 and was treated like a king. I wish other dealerships would strive to be as nice a I just dropped in from out of town to get an oil change for my F150 and was treated like a king. I wish other dealerships would strive to be as nice and accommodating as Hodges. More

amazing people, amazing My wife and I were traveling North on I-95 on June 21st when we picked up a piece of blown tire that completely ripped off the bottom part of our car. My wife and I were traveling North on I-95 on June 21st when we picked up a piece of blown tire that completely ripped off the bottom part of our car. We managed to get off I-95 at the first exit and luckily pulled up at the Hodges Ford Dealership. We were met and greeted as we were expected here. Lucy, the Service Manager seeing we were a little stressed ensured us that everything possible will be done to take care of us. Immediately we felt that we were in the right place as everybody around us projected image of confidence and high professionalism. Not only they got us back on the road in no time, but Lucy personally was in contact with us making sure everything was OK and we got back home in Chicago safe. Unfortunately we didn't get the name of the technician who serviced our car, but he was truly and highly professional. He offered several options on how to address the situation and provided his own advice. Thanks to his quality work we got back home with no issues. Indeed Amazing People, Amazing Place. Thank you Hodges Ford. Arkady Slusky More

Bad day turned good. Our trucks alternator went out on our way home from Florida to North Carolina. The customer service was beyond excellent for such a bad situation. Me Our trucks alternator went out on our way home from Florida to North Carolina. The customer service was beyond excellent for such a bad situation. Megan really helped with making sure we were okay and checking up on us. we drive a Toyota and there was no hesitation on helping us get back on the road safely. It could not have gone more smooth for us. More

Buy there, service there. We've always received good service at this shop, but with the addition of Lucy it's much easier to have our vehicles serviced. From our first text to We've always received good service at this shop, but with the addition of Lucy it's much easier to have our vehicles serviced. From our first text to our follow-ups she is super easy to deal with. More

Great People work here I am not in the market for a car, but if I was I would buy it here. I was traveling from Florida to South Carolina when my fifth wheel blew a tire. I I am not in the market for a car, but if I was I would buy it here. I was traveling from Florida to South Carolina when my fifth wheel blew a tire. I happened to be at the exit where this Ford Dealership is located. They could have turned me away but they did not. They had two tires in stock and put them on that day. It was already close to closing time, but they stayed anyway and were so nice and professional. I will always remember what they did to help me. Thank You Maintenance Team. More

F350 Diesel Service We are traveling and were camped near Darien for a couple of weeks. My F350 was due for an oil change and tire rotation. The Hodges Ford website let m We are traveling and were camped near Darien for a couple of weeks. My F350 was due for an oil change and tire rotation. The Hodges Ford website let me schedule a time and select the service needed. Upon arrival, my truck was immeditely moved into a bay. Work was completed very expeditiously. The staff was friendly, courteous, and very helpful. More