Audi Wilsonville

Awesome Car Service! Not only did they get in my car very quickly (the next day appointment), but I happened to be on a call while picking up, and the agent got everything Not only did they get in my car very quickly (the next day appointment), but I happened to be on a call while picking up, and the agent got everything done and let me finish my call! I really appreciated that they were aware of what the customer needed and they accommodated and still got the service done in an extremely efficient timeframe. Not only that, got a loaner, even though they got it done HOURS earlier! EXCELLENT! More

always great excellent customer service and care, with great loaner cars and always a wash job included. treats and coffees and water. I also have gotten some very excellent customer service and care, with great loaner cars and always a wash job included. treats and coffees and water. I also have gotten some very good deals on quality used cars in the past. and they stand behind them More

Great Service was quick and easy while the interaction was professional and friendly. The courtesy car was readily available and provided while my vehicle Service was quick and easy while the interaction was professional and friendly. The courtesy car was readily available and provided while my vehicle was being serviced. More

Smooth, easy, proffesional and quick Great email scheduling system and flexibility, quality service and most importantly (to me anyway) GREAT attitudes throughout the operation! Fast with Great email scheduling system and flexibility, quality service and most importantly (to me anyway) GREAT attitudes throughout the operation! Fast without being rushed, attentive, helpful and customer service oriented. Audi's do not have the best reputation for service cost and reliability, but I just went 10,000 miles before my first service (for the first time in my life) and that one was free! what is not to like about that? More

Audi wilsonville is the BEST They have such a helpful team on both the sales and service parts of the dealership. I’m always so happy when I leave Audi wilsonville, they really ta They have such a helpful team on both the sales and service parts of the dealership. I’m always so happy when I leave Audi wilsonville, they really take care of everything!! More

Excellent Service I have had my Audi Q5 exclusively serviced at Wilsonville Audi for the past 5 years. The staff is outstanding and the work is consistently done and c I have had my Audi Q5 exclusively serviced at Wilsonville Audi for the past 5 years. The staff is outstanding and the work is consistently done and completed as promised. Well done! More

35K mile service Dropping off the vehicle and getting a loaner for the day was fast, easy and efficient. I was called later in the day regarding a warranty issue, or Dropping off the vehicle and getting a loaner for the day was fast, easy and efficient. I was called later in the day regarding a warranty issue, or lack of warranty actually....very disappointing that a luxury brand like Audi only warrants it's trim work for 12 mo / 12K miles when most vehicles are 36 mo + bumper-to-bumper. (I have window trim chrome that is peeling that I had brought to the service departments attention last year and again this year, but still no action to replace, except for a very steep price of over $2,100!) The customer service person Edward was very professional and attentive. Vehicle was clean and delivered when promised. Unfortunately, I will most likely need to look at a different luxury brand that stands behind their vehicles with a better warranty for my next vehicle. More

Service As always, very impressed with the Audi Wilsonville Service Department. I brought my car in for service on a Thursday, and had business travel that n As always, very impressed with the Audi Wilsonville Service Department. I brought my car in for service on a Thursday, and had business travel that next week. Brian in the Service Department is and has always been so helpful and kind. He made sure I had my car back in time for my travel schedule and communicated with me each step of the way. I drive a little over an hour to have my car serviced there, and it is well worth it every time. Thank you Brian, and all of the Service team! More

Great Service I have always enjoyed working with the service team at Audi Wilsonville. They have been very clear in explanations, ensure that my needs are convenie I have always enjoyed working with the service team at Audi Wilsonville. They have been very clear in explanations, ensure that my needs are conveniently met and accurate on their service times. More

85,000 mile service extraordinaire I went in for the 85,000 mi service. The service managers looked back on the 75,000 mi service to see if everything had been done correctly and found I went in for the 85,000 mi service. The service managers looked back on the 75,000 mi service to see if everything had been done correctly and found they had missed a key service. They added that part to the 85,000 service. They had the car done a little earlier than promised. More