Lancaster Nissan

Most hassle free experience EVER! I honestly just wanted to test drive the Maxima and Altima but from the moment I walked into the dealership I was met with respect and consideration. I honestly just wanted to test drive the Maxima and Altima but from the moment I walked into the dealership I was met with respect and consideration. I worked with Ben Raker who was a gentleman and pleasant even with all of my questions. Long story short, I fell in LOVE with the Altima and purchased one! I'm not kidding when I say that this was THE BEST experience I've ever had at a car dealership! Being a single woman, most times we are treated like we have a big SUCKER sign written across our foreheads and businesses in general try to take advantage of you, but this was not the case here! Every person I dealt with...everyone from Ben, to the Manager JV, to the Finance Guy Austin made me feel at ease. Rod even took time after the dealership closed to sit in the car and teach me all about it! Everything about the transaction was smooth! Thank you Nissan of Lancaster and to the great people you have working there...you've gained a loyal customer! More

Just wanted to get trade in value! After researching online and a few Nissan dealer visits, Lancaster Nissan was my last visit. Knew I was going to buy a car, but not that day! Arleen w After researching online and a few Nissan dealer visits, Lancaster Nissan was my last visit. Knew I was going to buy a car, but not that day! Arleen was not going to have me leave in the old Nissan I drove there. Of all the obstacles preventing that from my viewpoint, none were insurmountable to Arleen. No high pressure sales for add-ons that I don't need or want. Got great deal and left in a new Altima, with a smile. Dennis B. More

Quick and Sweet Sale and Transaction! My experience was pleasant from beginning to end with the staff working with me to ensure that all of my needs were met and questions were answered. W My experience was pleasant from beginning to end with the staff working with me to ensure that all of my needs were met and questions were answered. What could have been a huge mess was evacuated by our salesman, Ben, and quickly turned into a quicker and easier solution than expected. I love my new vehicle, am pleased to say that I had yet another smooth and easy experience at Lancaster Nissan! More

Wonderful group of people to deal with! I've been going to Lancaster Nissan for approximately 10 years & I am never disappointed. The staff is great and I always walk away with a smile on m I've been going to Lancaster Nissan for approximately 10 years & I am never disappointed. The staff is great and I always walk away with a smile on my face. Daryl Stoll is a wonderful salesman to work with. Loving my new 2019 Nissan Altima SR! More

Great Company to deal with. I have purchased several vehicles from Lancaster Nissan previously, however, this was my first experience with their Used Car Division and I must say. I have purchased several vehicles from Lancaster Nissan previously, however, this was my first experience with their Used Car Division and I must say...it was a wonderful and satisfying experience. They treated my daughter, my wife and myself with the utmost respect and courtesy. Our Sales Professional, Ben Raker, was exceptional....very courteous, knowledgeable and willing to go out of his way to capture and satisfy our every need. Our needs were unique and both Ben and JV went out of their respective ways to find a solution to help achieve our goals of owning a used vehicle. They were attentive to our concerns and finally made our dream come true. Our sincere thanks and appreciation to an excellent team. Thanks to Ben, JV, Austin and Kyle for their professionalism! I will definitely recommend Lancaster NIssan to friends and family. More

Bronchitis didn’t stop me from buying a car! I have been sick for a week, but that did not stop me from looking at a Nissan Rogue at Lancaster Nissan. Ben Raker was a real gentleman. His first p I have been sick for a week, but that did not stop me from looking at a Nissan Rogue at Lancaster Nissan. Ben Raker was a real gentleman. His first priority was not to drag me into the dealership and pressure me to purchase a car. No, that’s not Ben’s style as he offered me water, his jacket and Ricola cough drops. I would not recommend making an important purchase while feeling like you should be in bed, but Ben made the deal so sweet that I just couldn’t “hack” it so I bought the car. Get it....hack it...cough. The dealership made the purchase easy and flexible and we were out the door with a totally “sick” car. I mean cool and stylish!!!. Watch out for Keith though, he’s one of the deal makers. He made the deal so sweet that he even threw in Christmas cookies for 5 years. I am so going to take him up on his generosity as I am now part of the Nissan Family. Happy Shopping! More

Quality experience We are very happy with our new car! Our salesman Kyle was very pleasant and it was an easy and positive experience. No regrets with our decision to bu We are very happy with our new car! Our salesman Kyle was very pleasant and it was an easy and positive experience. No regrets with our decision to buy here. More

Friendly and very helpful I was impressed with how friendly and helpful everyone was. They were not pushy. They asked what we were looking for and price range. They helped us f I was impressed with how friendly and helpful everyone was. They were not pushy. They asked what we were looking for and price range. They helped us find the perfect vehicle for us. They gave me what I needed for my trade in to make the numbers work. We went home with a Nissan Rogue that we are very happy with. More

Exceeded expectations Bad news my 2008 Quest was in an accident and totaled. We are long time Nissan buyers and knew we wanted another one but was not looking forward to t Bad news my 2008 Quest was in an accident and totaled. We are long time Nissan buyers and knew we wanted another one but was not looking forward to the experience based on last purchase from local dealership. We heard good reviews about Lancaster Nissan and thought we would make the 40 min. drive. So glad that we did. The response from the Internet Manager as impressive and Derek who took care of our Rogue purchase was awesome. Never pressured, friendly and we drove away in our new Rogue knowing we got a good deal and were truly cared about. We actually received a follow up call, and once again felt Lancaster Nissan was appreciative of our business. We will be repeat customers! More

Austin is pure customer service Pleasant, helpful, knowledgeable, extremely customer focused. Perfect example of what customer service should be. He's the reason I came back with ad Pleasant, helpful, knowledgeable, extremely customer focused. Perfect example of what customer service should be. He's the reason I came back with additional service work. More