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Wally's Chrysler Jeep Dodge RAM of Amsterdam

Amsterdam, NY

4.7
725 Reviews

4589 NY-30

Amsterdam, NY

12010

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Showing 725 reviews

November 24, 2018

Too long of a wait Everyone there is always great. Lance, the service manager is super! Great guy! Pleasant, friendly and seem to generally want to help you but it More

by recon409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins, Kathryn Young
Nov 24, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Hi Recon409, we would like to thank your for sharing your wonderful words, as well as your concerns. We do want to apologize on the wait for your vehicle as well as the temperature in the waiting area. Please, moving forward do not hesitate to let either Lance or Katheryn about the temperature, they should be able to advise a manager who should be able to up the heat within reason! We look forward to being able to assist again down the road in hopes we have made some improvements!

November 22, 2018

Service They have always treated me and my family well throughout the many years in this instance they made good on the oversight of tire rotation and coupon More

by rhoefs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cobb, Lance Hopkins, Kathryn Young
Nov 24, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much Rhoefs for taking the time to share your most recent Service visit here! Your feedback as well as your loyalty is highly appreciated and we would like to thank you for that! We will continue to be here for you down the road with all of your vehicle needs!

November 22, 2018

Kathryn Young was phenomenal! In and out within a hour. Waiting room was clean and was asked if we wanted anything to drink or popcorn. Came and got us when done and had car parked More

by pmansfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Young
Nov 24, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much Pmansfield for taking the time to share your most recent experience here with our Service Team! We take pride in bringing joy to our customers and are extremely happy we were able to get such feedback from you! Thank you so much! We will be here down the road with all of your vehicle needs!

November 22, 2018

Long wait very cold waiting room We waited almost 2 hours for a service light and oil change. The waiting room was very cold. Serviceman was very polite and provided great customer e More

by sheshe2256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lance Hopkins
Nov 24, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you Sheshe2256 for taking the time to share your most recent experience here with us! We are so sorry about that wait time as well as the temperature in the waiting room - Please always remember that if you are not 100% satisfied next visit to please let your Service Writer know, they should be able to advise a Manager who will be able to adjust the temperature within reason! Your loyalty to us is highly appreciated and we look forward to being able to assist you again down the road once you are in need!

November 20, 2018

Excellent staff Always taken care of quickly and professionally by friendly staff. Would recommend Fucillo Dodge/Jeep to anyone looking for a new vehicle or service o More

by bslocum13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
November 17, 2018

Bought a Jeep Dave June worked with me to get in a brand new Jeep at a price I can afford. I told him what I could spend and he made it happen. More

by LANSING
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave June
Nov 19, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much Lansing for taking the time to share your most recent Sales experience here with us at our Amsterdam location! Dave June is one of the best and we are extremely lucky to have him on our team! We are so happy we are able to assist you and would like to welcome you to the Fuccillo Family, we will continue to be here for you down the road with all of your vehicle needs!

November 16, 2018

Excellent Jose Torres is an excellent person, Great service. Recomend him 100%, Including every other staff, They helped me allot to get my new car. Thankeyou v More

by Goveo25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Nov 16, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you Goveo25 for sharing what seems like a great experience from our Amsterdam location! We are so happy we were able to assist and would like to welcome you to the Fuccillo Family where we will continue to be here for you down the road with all of your vehicle needs!

November 15, 2018

New in Town, thank you for making me feel at home Thank you for such great service From the Service Department to Sales you actually took the time to listen, which is a hard skill to find these day More

by Orange Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Cruz, Kathryn Young
Nov 16, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much Orange Ram, for taking the time out of your day to share such a wonderful review of your most recent visit here with us! We do aim to please and we are happy that we were able to assist! We will continue to be here for you down the road with all of your vehicle needs!

November 14, 2018

A New car I Purchased a new car last week and the sales department would very nice i've always brought my truck up there for services along with my wife's Jee More

by davidlharris56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Clouser
Nov 14, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you davidlharris56 for taking the time out of your day to share your experience while you were here at our location! Your feedback is highly appreciated as well as your repeat business! We would like to welcome you back to the Fuccillo Family, where we will continue to be here for you down the road with all of your vehicle needs!

November 09, 2018

Good work all around I trust the people the work and my car fill safe taking my car to you guys good work and friendly staff good I will recommend them More

by manny8073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins, Bill Barbic, Kathryn Young
Nov 10, 2018 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you manny8073 for taking the time out to share your experience here with our Service Department! We highly appreciate your feedback as well as your loyalty here with us! We will continue to be here for you down the road with all of your vehicle needs!

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