Central Chrysler Jeep Dodge RAM Fiat of Norwood

Unsatisfied Customer Notice some nick’s and Sales Rep Tony stated he would have them fix’s I came back several times and each time his story changed never got those nick’ Notice some nick’s and Sales Rep Tony stated he would have them fix’s I came back several times and each time his story changed never got those nick’s painted wouldn’t send anyone to buy car used or new from them!!!!! More

Discouraging at best My truck went in for a recall repair and I added and oil change because it was due. When I made the appointment I was told by service that it would o My truck went in for a recall repair and I added and oil change because it was due. When I made the appointment I was told by service that it would only take a couple hrs for the recall repair and I figured another hour for the oil change. I brought it in on time at 9:30 and I decided to leave it and go with my wife to due a few errands. I call 4hrs later because I havnt heard anything and I was told by Milly that there was a delay in getting a truck lift and that my truck would be done “sometime before 5.” I expressed to her that this was unacceptable and that I was told the job would only take 2-3 hrs not 8-9. She continued to tell me multiple times that my truck would be done before 5 and I continued to argue that it was unacceptable. I finally told her that I needed my truck because I had to work (today) and that I had one of my four kids going to football practice, another had basketball practice and I couldn’t make arrangements for them because my wife was going in two other directions with my other two kids. After telling her for the last time that i needed my truck and that it was unacceptable about how long it’s taking she placed me on hold for a few minutes. When she came back on she said my truck was being worked on and I could go to the dealership and wait for it without telling me an approximate time it might be done. Plus I literally told her that I had two places to be that afternoon which was infuriating. Not only did she not give me a heads up about not having a “truck lift” but she didn’t even offer to get me a loaner to accommodate my afternoon. If I wanted poor customer service I could have gone to a dealership near where I live in Raynham and could have saved the 45 minute drive each way. This was absolutely the most disappointing device appointment I have been on and is an example of why people hare going back to the dealership for service. More

Great service It was a good place to go to the viechel is great car drives smoothly. People work with you on getting the right price and things.They are professiona It was a good place to go to the viechel is great car drives smoothly. People work with you on getting the right price and things.They are professional nice and polite will recommend. More

Friendly and great Service was fast and great Kevin was right on point got there on time and he got me out in the time he said it would take to do the job Service was fast and great Kevin was right on point got there on time and he got me out in the time he said it would take to do the job More

Oil change, tire rotation and brakes Everything was fine until I found out that I had been charged for the previous 2 oil changes when I had a warranty. I remember asking about the warran Everything was fine until I found out that I had been charged for the previous 2 oil changes when I had a warranty. I remember asking about the warranty and was told that it had expired. Other than that, it was a good experience. More

Got the issue resolved. I visited the service department for an oil change and mentioned start/stop feature did not work after a day after having it serviced. Shawn asked for I visited the service department for an oil change and mentioned start/stop feature did not work after a day after having it serviced. Shawn asked for details and took it upon himself to schedule another visit to have the issue resolved. I dropped off my car on a Thursday and the process to find the issue would take more than a day with a Chrysler technician. On the Friday afternoon, it was found to be a sensor issue. I am grateful for the Service department for fixing the issue this time. I am glad Shawn offered to schedule another visit and assuring me that it would fixed. Thank you. More

Great service I dropped my car off on Sat- at least ahead of the time scheduled by a week or more. Only because I'm at least 45 minutes away from the Dealer. Becaus I dropped my car off on Sat- at least ahead of the time scheduled by a week or more. Only because I'm at least 45 minutes away from the Dealer. Because of the traffic I wanted to get my car there so when they had an opening they could do it. They had it ready on the following Monday and I was in Braintree ,Ma when they called me at 2:30pm so I said I'd be there a little after 3pm and it worked out great. This Dealer is the Best. I am so glad I bought my car from them. I just wish my salesman was still there because he was so nice and did a great job. I got the 2nd car I wanted. the first car I wanted was $10,000.00 more so I settled for my second choice-which I'm so happy with!!! More

Last minute change! I arrived at the dealership to have my scheduled service. I explained that I was on a tight schedule as I had an emergency appointment for a sudden de I arrived at the dealership to have my scheduled service. I explained that I was on a tight schedule as I had an emergency appointment for a sudden dental problem. The service tech asked a service dept. manager if I would be able to complete the service in time to go to my dental appointment. She said that it was unlikely. The advisor graciously cancelled my present appointment and set me up for a new one the next day. I came in for service the next day and was in and out in a shorter than anticipated time. Thanks service dept. for a great experience. More

Very informative and kept me updated with options, pricing a Was very satisfied with the communication and performance of the service work performed. Was told what was recommended, provided pricing and let me kn Was very satisfied with the communication and performance of the service work performed. Was told what was recommended, provided pricing and let me know when it would done so I could leave, enjoy my day and come back when done More

Terrific and easy Tom and Miji was great and very helpful. Easy to work with and didn’t mess around with the price. Made the car buying experience extremely easy. Tom and Miji was great and very helpful. Easy to work with and didn’t mess around with the price. Made the car buying experience extremely easy. More