Central Chrysler Jeep Dodge RAM Fiat of Norwood

Frustrating, stressful and unprofessional Dropped off vehicle Wednesday night for a Thursday appointment for engine ticking. Didn’t receive my vehicle until the following Monday. And I showe Dropped off vehicle Wednesday night for a Thursday appointment for engine ticking. Didn’t receive my vehicle until the following Monday. And I showed up on my own was not called to pick up. Was told on Friday that they needed to call warranty company to receive approval for repair coverage because vehicle was over 90,000 miles and cost of repair was over $1,000. Never heard back until I showed up to pick up Monday. More

As usual I put a lot of miles on my Jeep and go regularly to Central for an oil change and this time during the checks they found several issues that needed im I put a lot of miles on my Jeep and go regularly to Central for an oil change and this time during the checks they found several issues that needed immediate attention. Amanda explained everything perfectly and arranged a loaner vehicle during this unexpected repairs. Amanda also contacted me with regular updates and was extremely helpful!! More

As expected The staff was friendly and helpful and the 30,000 mile maintenance went as expected. Having food and drink available through their restaurnat is also The staff was friendly and helpful and the 30,000 mile maintenance went as expected. Having food and drink available through their restaurnat is also a plus. More

awesome Installer did a great job. Very professional. Installed a RT striping kit on my Dodge Challenger' Looks GREAT, It was a pleasure. This dealership has Installer did a great job. Very professional. Installed a RT striping kit on my Dodge Challenger' Looks GREAT, It was a pleasure. This dealership has been the best dealership that I have ever dealt with. More

Yay! This repair got us out of a tight spot. They did a great job fixing our van's rear brakes as well as diagnosing and fixing the "Check Engine" code. I was especially impressed that they took They did a great job fixing our van's rear brakes as well as diagnosing and fixing the "Check Engine" code. I was especially impressed that they took us in after 6:30 PM when they were about to close. More

Unsatisfied Customer Notice some nick’s and Sales Rep Tony stated he would have them fix’s I came back several times and each time his story changed never got those nick’ Notice some nick’s and Sales Rep Tony stated he would have them fix’s I came back several times and each time his story changed never got those nick’s painted wouldn’t send anyone to buy car used or new from them!!!!! More

Discouraging at best My truck went in for a recall repair and I added and oil change because it was due. When I made the appointment I was told by service that it would o My truck went in for a recall repair and I added and oil change because it was due. When I made the appointment I was told by service that it would only take a couple hrs for the recall repair and I figured another hour for the oil change. I brought it in on time at 9:30 and I decided to leave it and go with my wife to due a few errands. I call 4hrs later because I havnt heard anything and I was told by Milly that there was a delay in getting a truck lift and that my truck would be done “sometime before 5.” I expressed to her that this was unacceptable and that I was told the job would only take 2-3 hrs not 8-9. She continued to tell me multiple times that my truck would be done before 5 and I continued to argue that it was unacceptable. I finally told her that I needed my truck because I had to work (today) and that I had one of my four kids going to football practice, another had basketball practice and I couldn’t make arrangements for them because my wife was going in two other directions with my other two kids. After telling her for the last time that i needed my truck and that it was unacceptable about how long it’s taking she placed me on hold for a few minutes. When she came back on she said my truck was being worked on and I could go to the dealership and wait for it without telling me an approximate time it might be done. Plus I literally told her that I had two places to be that afternoon which was infuriating. Not only did she not give me a heads up about not having a “truck lift” but she didn’t even offer to get me a loaner to accommodate my afternoon. If I wanted poor customer service I could have gone to a dealership near where I live in Raynham and could have saved the 45 minute drive each way. This was absolutely the most disappointing device appointment I have been on and is an example of why people hare going back to the dealership for service. More

Great service It was a good place to go to the viechel is great car drives smoothly. People work with you on getting the right price and things.They are professiona It was a good place to go to the viechel is great car drives smoothly. People work with you on getting the right price and things.They are professional nice and polite will recommend. More

Friendly and great Service was fast and great Kevin was right on point got there on time and he got me out in the time he said it would take to do the job Service was fast and great Kevin was right on point got there on time and he got me out in the time he said it would take to do the job More

Oil change, tire rotation and brakes Everything was fine until I found out that I had been charged for the previous 2 oil changes when I had a warranty. I remember asking about the warran Everything was fine until I found out that I had been charged for the previous 2 oil changes when I had a warranty. I remember asking about the warranty and was told that it had expired. Other than that, it was a good experience. More