Jaguar Land Rover Tysons Corner

Michael Mancinho has a keen sense of the importance of great customer service as he always puts his client first in every situation. I have personally been on hand when Michael has taken the time to expla great customer service as he always puts his client first in every situation. I have personally been on hand when Michael has taken the time to explain a procedure and eased all fears. His unique mix of technical knowledge and customer service dedication would make Michael a valuable asset to any luxury automotive service organization. Please feel free to call the dealership directly if you need more details about experiences with Michael Mancinho of Rosenthal Jaguar, Tyson, Virginia. Onward, LG (Bethesda, Maryland) More

Andy was AMAZING!! He was very thorough, knowledgeable, and patient. I would recommend giving him a call if your are looking to buy a vehicle. and patient. I would recommend giving him a call if your are looking to buy a vehicle. More

Michael Manchino was excellent, he went over & above to satisfy my needs. Very attentive & detailed information about my FPace. I appreciate Michael & will be coming back for all needs due to his great ser satisfy my needs. Very attentive & detailed information about my FPace. I appreciate Michael & will be coming back for all needs due to his great service More

Mike is one of the best service advisors I have worked with. He communicates very well and always gets my car fixed quickly and makes sure it’s cleaned very well. Thanks mike for all of your help. with. He communicates very well and always gets my car fixed quickly and makes sure it’s cleaned very well. Thanks mike for all of your help. More

Mike Parrish was very friendly and welcoming. He made my experience of purchasing my F-Pace very quick and painless. From our first conversation, Mike provided info on the F-Pace SUVs in stock that fit the experience of purchasing my F-Pace very quick and painless. From our first conversation, Mike provided info on the F-Pace SUVs in stock that fit the model that I was looking for. There was no pressure from him to buy and he was always available to answer my questions before I made my final decision. Lastly, I thank him for taking the time to ensure that my car was ready for delivery even on his day off. Thanks Mike for going above and beyond. More

Big shout out to Ana B. from the customer care team who kept me in the loop via text during the long wait for my back ordered part. So helpful to know that it was in process--and so helpful to be able to kept me in the loop via text during the long wait for my back ordered part. So helpful to know that it was in process--and so helpful to be able to hang onto the LR Sport loaner during the entire period! More

Absolutely fantastic. Albert helped to make this a surprise for my husband’s birthday. He went above and beyond to make the experience special. Thank you! surprise for my husband’s birthday. He went above and beyond to make the experience special. Thank you! More

The last two times I took my vehicle in, it came out with another problem. In August the Fuel pump was replaced. The next day I put gas in, and it flowed like a waterfall underneath the entire car. On 11/1 another problem. In August the Fuel pump was replaced. The next day I put gas in, and it flowed like a waterfall underneath the entire car. On 11/11/20 I took it in to get the air conditioning checked. Compressor was replaced, the next day I was driving the car and the power steering went out and the car drifted to the side, then all the lights came on and it was inoperable. Luckily I had been driving at 5:45 in the morning so there was no traffic on the road. They fixed the belt. I waited two days to get my car back, and when I got home, the mechanics had left the engine cover in the back seat, the battery cover just sitting on top of the engine, and dirt all over the drivers door. Very displeased with the mechanics. Service Advisor Tommy was very nice, but the other gentleman service advisor was beyond rude when I called stranded on the side of the road due to their negligence. More

My experience was Wonderful!! Everyone was courteous, friendly and professional. Great knowledge of the vehicle and how best assist with then purchase. Outstanding Support Outstanding Experience!! friendly and professional. Great knowledge of the vehicle and how best assist with then purchase. Outstanding Support Outstanding Experience!! More

Kevin Dooley is the best service manager we have ever experienced! Thoughtful, kind, reliable and honest. What more could you ask for? He’s the best! experienced! Thoughtful, kind, reliable and honest. What more could you ask for? He’s the best! More