Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica Maserati Alfa Romeo
Santa Monica, CA
909 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 909 reviews
August 14, 2021
The follow up from this dealership is non-existent when you are bringing in your car in for service. It is also impossible to get a hold of anyone in the service department when you are following up with y you are bringing in your car in for service. It is also impossible to get a hold of anyone in the service department when you are following up with your car More
by SSAAYY10
Verified Customer
Helpful August 13, 2021
Great customer service, living up to its great reputation. Ken Moore is very responsive to fiat car issues and is very knowledgeable. Thank you for your care! reputation. Ken Moore is very responsive to fiat car issues and is very knowledgeable. Thank you for your care! More
by uziegner
Employees Worked With
August 12, 2021
Pedro was great! Service was fast! I had my GT oil service and inspection. Plus a new battery for my remote. Thank you Pedro and crew! service and inspection. Plus a new battery for my remote. Thank you Pedro and crew! More
by ANGELMOTO
Employees Worked With
August 12, 2021
Excellent service. The technician did a thorough inspection and found problems that was covered under warranty. Service department was very honest and did not try to sell any unnecessary work. The inspection and found problems that was covered under warranty. Service department was very honest and did not try to sell any unnecessary work. The vehicle was completed on time as promised. More
by marcusdelaat
Employees Worked With
August 12, 2021
Omg !!!! So grateful for this place they were very professional. Cast was amazing and explained everything to me and made sure my car was safe to drive again !!! professional. Cast was amazing and explained everything to me and made sure my car was safe to drive again !!! More
by Prissyemery
Employees Worked With
August 12, 2021
The service was absolutely incredible and very quick. My car was completely ready the next day! I'm very satisfied with the customer service! Ask for Ken, he is the best! car was completely ready the next day! I'm very satisfied with the customer service! Ask for Ken, he is the best! More
by Sarahhyam
Employees Worked With
August 11, 2021
Always fast and professional. They do the service much better than any dealership i have ever visited during my twenty five word minimum life time. better than any dealership i have ever visited during my twenty five word minimum life time. More
by JCTOLAN
August 11, 2021
It was overall a positive experience at the Santa monica Maserati especially dealing with Casey . My car was serviced and delivered on time . Thank you Maserati especially dealing with Casey . My car was serviced and delivered on time . Thank you More
by CHITRA
Employees Worked With
August 11, 2021
Pedro is the best. I had a great experience all around. So friendly and provided accurate information on terms of when the car would be finished. So friendly and provided accurate information on terms of when the car would be finished. More
by LAMINI77
Employees Worked With
August 10, 2021
Casey at Alfa is extremely helpful, knowledgeable, and very attentive. The service is lightning fast, and their follow-through is impeccable. I’m extremely happy to continue to go to the dealer for servic very attentive. The service is lightning fast, and their follow-through is impeccable. I’m extremely happy to continue to go to the dealer for service More
by GM
Employees Worked With
