Casey Obrien
Casey Obrien at Santa Monica Maserati Alfa Romeo
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Casey Obrien

Service advisor

Santa Monica Maserati Alfa Romeo

1820 Santa Monica Boulevard
Santa Monica, CA 90404

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4.9
335 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

13 yrs, 9 mos

4.9

335 Reviews

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335 Reviews of Casey Obrien

July 11, 2023

Dealership Rating
Employee Rating

I like the way I been treated by the crew. They have been very respectful. More

by borismoyseyenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Alvarez, Michael Garcia

Jul 11, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo!

June 20, 2023

Dealership Rating
Employee Rating

Can’t tell you how much I love doing business with this dealership. Both Kevin and Paul Marino went above and beyond the call of duty for me. I always get my Maserati’s from them and will continue to in th More

by ishakr
Sales Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear that Kevin and Paul were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2023

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Employee Rating

Always very helpful, had some flexibility with my service and assisted us with all our needs More

by matt
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Recommend Dealer
Yes
Jun 16, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team, Matt. We're glad to hear we delivered such a great experience!

June 14, 2023

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Really appreciate for the service in the middle of the day, while I waited. Was able to avoid morning rush hour traffic, coming from Palos Verdes. More

by SERKOK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 15, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 25, 2023

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I got great service again from Casey. As always, was very attentive and responsive. No complaints! More

by ALEX
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

May 19, 2023

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Employee Rating

5 Strata due to Casey O’brien, he was the most excellent service host ever! Otherwise I would have given only 4 stars due to my PRIOR first appointment experience which was awful & ran over 3 hours late so More

by ASC.LLC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 21, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo. Your feedback and rating mean a lot to us. We're glad Casey was able to help, and we hope to see you again!

May 05, 2023

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Casey always has the best service! I can always trust that service will be amazing with him. More

by GLPAYNE6226
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 07, 2023

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing about your experience with Casey, here at Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

May 02, 2023

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Employee Rating

The Service center, in particular, Pedro, was always great to work with and Elena in Sales was also outstanding! More

by RGBFSA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

May 03, 2023

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo. Pedro and our team appreciate your business and hope to see you again soon!

April 29, 2023

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What a group of great and well mannered individuals. I could not imagine taking my car anywhere else. More

by TAYLOR39
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 30, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

April 29, 2023

Dealership Rating
Employee Rating

Wow what can I say other than this dealership is the good standard in customer service and satisfaction More

by TAYLOR39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2023

Santa Monica Maserati Alfa Romeo responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

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