"I think $2200 is a lot for a tuneup and oil change!..."
- atjmark Verified Customer
I think $2200 is a lot for a tuneup and oil change!
Also car was returned to me without being washed lacks Class! Every dealership gives you a clean car back. Especially these days!!
Work seems to be fine so far!
"Casey in service was great. He processed my car into..."
- DACLAMAN Verified Customer
Casey in service was great. He processed my car into service quickly and arranged a loaner which was a new Maserati SUV. For my warrantied repairs the car was ready when promised, and the repairs were completed correctly.
"I took my Fiat to a Northern California dealership and..."
- yomarq Verified Customer
I took my Fiat to a Northern California dealership and was not satisfied with services. Santa Monica apologized for the inability to service my Fiat due to the prolonged time in Fiat parts. They arranged for a two day car rental and I was in and out dropping off my vehicle and picking it up after servicing. Staff is personable, courteous, and professional. Casey is #1
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.
February 05, 2021
"Casey the contact person was helpful and knowledgeable...."
- jc Verified Customer
Casey the contact person was helpful and knowledgeable. The critique I have is the facility is undersized for the volume of work and no loaners.
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