10 Volkswagen Service Centers near 27616near 27616

Wonderful experience at Leith Volkswagen of Cary. I was... - christyblazey

Wonderful experience at Leith Volkswagen of Cary. I was able to try out the vehicle on my own time and the purchase process was easy and smooth

Very friendly and professional. - Disappointed

Very friendly and professional. Easy to schedule service online,Small but comfortable waiting area with coffee and work areas.

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

Volkswagen flow of Durham neglected to complete a repair - Brit.ledford

Volkswagen flow of Durham neglected to complete a repair as instructed by the Volkswagen of America Techline. They indicated to the customer that the repair was done and the car was fixed, under warranty. Month later, the car went into limp mode while accelerating on the highway, resulting in a near accident. When the car was actually fixed months later, the tech at a different Volkswagen dealership indicated where he could see that the work had never actually been done by Volkswagen flow of Durham. They closed out the work order without completing the job as instructed by the Volkswagen of America tech line. I do not recommend taking your vehicle here, as their refusal to comply with warranty repair instructions resulted in a near death experience for myself, and my two kids on 15 501. Their utter disregard for the safety of Volkswagen customers, negligence and d laziness should be considered as you are seeking repair options.

Great customer service - Ricky

I have been taking my Volkeswagons to Frema for service since 2001. The service staff have always been professional, given me updates on the appointment if I'm waiting, offered to take me places, provided a loaner car if the service is extensive, and answered any questions I've had. The sales staff is friendly, asks about any needs the service customer might have while waiting. I've never felt pressured or hounded about buying a new car, trading my current vehicle, or upgrading. They go above and beyond, from repairing a sudden problem without an appointment [re: window wouldn't go up as we were leaving for a week vacation], brought our dog a bowl of water when unexpectedly we had to stop for an issue one summer, gave me a loaner to get home (30 min away) when a car I was driving (not mine, not a VW) suddenly died at 7pm one night and I was near the dealership. The GM and the staff have my business!