#1 Cochran Buick GMC Monroeville

Mt experience with #1 Cochran has been a nightmare. I bought a vehicle and within the 1st 6 months had the transmission stick (resulting in me paying for over 1/2 the tow bill), electric panel in the s I bought a vehicle and within the 1st 6 months had the transmission stick (resulting in me paying for over 1/2 the tow bill), electric panel in the shift went bad and several exhaust leaks. It wasn't until I angrily demanded something be done that they used gm credit to assist woth the cost of repairs. My scheduled 7 am appt. was pushed back because I did not wait with the vehicle, leaving me stranded with no way home after work. I don't know how these people sleep at night with the way they treat their customers. This last visit was a much better experience, thanks to the manager Brian. xxxxxxto him for quality customer service. More

Very good everything from sales to service cannot say enough about all aspects of the dealership enough about all aspects of the dealership More

Everyone there was pleasant and helpful. The salesman was knowledgeable, patient and friendly. He really took the time to help find the right car for me. The salesman was knowledgeable, patient and friendly. He really took the time to help find the right car for me. More

Very helpful, listened to our needs and wants, provided excellent Service. Greg was the best, no hard sell listened and addressed all issues. excellent Service. Greg was the best, no hard sell listened and addressed all issues. More

Check in person was exceptional. Answered all my questions. Provided exceptional service! Was extremely nice. Answered all my questions. Provided exceptional service! Was extremely nice. More

They do wonderful work and always polite and helpful to customers. Take pride in their work to make our vehicles tip top. customers. Take pride in their work to make our vehicles tip top. More

Logan was an awesome rep! ! Would recommend again! Thank you again for everything! Job well done! ! Would recommend again! Thank you again for everything! Job well done! More

Nice staff to deal with. And I LOVE my car! ( wish they didnt stop making this model) Thank you! And I LOVE my car! ( wish they didnt stop making this model) Thank you! More

All of the people here are friendly and care about the customer service from the beginning of the sale to after the sale and beyond. I dealt with Greg and he went above and beyond during the whole process customer service from the beginning of the sale to after the sale and beyond. I dealt with Greg and he went above and beyond during the whole process and even sent a follow up text days after the sale to make sure things were going great and if I had any questions. More

Great team. Very supportive and helped me get exactly what I wanted. Honored discounts and followed through on all their promises. Very supportive and helped me get exactly what I wanted. Honored discounts and followed through on all their promises. More