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#1 Cochran Buick GMC Monroeville

Monroeville, PA

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Reviews
Vehicles
4.8
853 Reviews
Call Dealership (412) 357-4558
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4520 William Penn Highway

Monroeville, PA

15146

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Showing 853 reviews

May 26, 2025

Dealership was clean. Waiting area was fine. Cage the service advisor was prompt and polite. Little confusing where to pull in for service.... Left hand side of the Infini More

by tschirtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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May 27, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your feedback with us! We hope for the opportunity to serve you again.

May 22, 2025

We are always treated fairly and appreciate the attention to detail. Like all dealerships they recommend a multitude of expensive services but never overtly push. Highly recommend Jerry. More

by Rmcnelly34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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May 22, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for making us your service home! We look forward to welcoming you back for your next visit.

May 21, 2025

🍋🍋🍋🍋 Don't buy here unless you want to buy another car 3000 miles later when it breaks. Terrible communication skills, they lie about their cars, and make zero attempts to make it right. Don't expect More

by munkepaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Grobs
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May 21, 2025

They were very professional. It did take over 2hrs.but things happen.they actually compensated me with a extra oil change. More

by Cinman203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
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May 21, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for bearing with us! We appreciate your patience and apologize for the delay. We look forward to the opportunity to work with you again.

May 20, 2025

Jerry is great! Quick to respond, gets me in and out quickly and is honest about services required and recommended. More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
May 20, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for the kind review! We appreciate you making us your service home, and look forward to seeing you again.

May 19, 2025

Excellent customer service. Appreciate car being picked up and service options fully explained to me in advance. More

by tlawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
May 20, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! We hope to see you again.

May 17, 2025

Bryan was fantastic. Hope to see him again when I go back. Excellent service center More

by jamessemler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Report | Print
May 20, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us! We look forward to seeing you again.

May 15, 2025

Jerry did a great job but I went many days not hearing from the dealership. More

by gil.duncan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
May 16, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your experience with us. We apologize for any lapse in communication, and hope for the opportunity to better serve you in the future.

May 12, 2025

Excellent service, every time. Communication follow up is great. Staff is very knowledgeable and service is timely. More

by M.montani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Werner
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May 14, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! It's our pleasure to help. We hope to see you again!

May 10, 2025

Great service. Tyler and the team were excellent. Quick diagnosis and took care of everything. Excellent customer service. More

by markovu1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler. , Bryan Downs
Report | Print
May 11, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help get you back on the road and running smoothly! Thank you for choosing to work with us. We hope to see you again!

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