Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
#1 Cochran Buick GMC Monroeville
Monroeville, PA
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 839 reviews
July 20, 2018
A easy experience Taylor was a fantastic person to work with. I have never bought from a dealership and was worried about it how it would all go. Taylor worked with eve Taylor was a fantastic person to work with. I have never bought from a dealership and was worried about it how it would all go. Taylor worked with everything thay i was looking for and completed the task. He was easy going and very easy to work with. He made my experience one i wont forget. I have told others of taylor and look forward to buying more cars with Taylor and cochran in the future. Plus i got the car i wanted overall and have had no problems!! More
by Spanish2017
Employees Worked With
Taylor Brown
July 16, 2018
Amazing I would advise everyone to buy a car from Cochran..... Donna is amazing!! She is the best!! I felt, safe and satisfied. Donna Donavan goes out of her I would advise everyone to buy a car from Cochran..... Donna is amazing!! She is the best!! I felt, safe and satisfied. Donna Donavan goes out of her way to make you feel loved. She does an amazing job. From beginning till end.. I love my new vehicle!! I will always be a Cochran girl!! Hats off to the team!! More
by Barbara
Employees Worked With
Donna Dunnivan
June 30, 2018
Satisfied customer!!! Jim was very friendly and made me feel important and really wanted me to be happy.He also stayed in touch thru the process always answeried my calls p Jim was very friendly and made me feel important and really wanted me to be happy.He also stayed in touch thru the process always answeried my calls promptly and I really appreciated that...all around good service More
by M.Hunter
Employees Worked With
Jim Powers
May 22, 2018
Exceptional Sales Experience! I visited the Monroeville Cochran location Saturday afternoon to see what was available and what would suit my trade in. Emmanuel Beard assisted my h I visited the Monroeville Cochran location Saturday afternoon to see what was available and what would suit my trade in. Emmanuel Beard assisted my husband and I on vehicles we were interested in. After test driving several makes and models in their used car dept., we selected a Land Rover. Emmanuel was very patient with our uncertainty surrounding any knowledge with this model. He was very helpful and answered our many questions. After the paperwork was completed, he spent as much time as we expected to review the many highlights of the vehicle so we were comfortable with all of the accessories. More
by MDS
Employees Worked With
Emmanuel Beard
May 22, 2018
Excellent Emmanuel Beard is the reason I came to #1 Cochran. He was in high demand that day yet was courteous, patient & helpful. I appreciate him and the other Emmanuel Beard is the reason I came to #1 Cochran. He was in high demand that day yet was courteous, patient & helpful. I appreciate him and the others at the dealership who made the experience an enjoyable one. I left with a wonderful new Hyundai. More
by SMT
Employees Worked With
Victor Yakin, Warren Babish, Emmanuel Beard
March 20, 2018
Best car buying experience ever! This was the best car buying experience ever! I was warmly greeted at the door by Emmanuel Beard. He listened to what I was looking for in the relaxe This was the best car buying experience ever! I was warmly greeted at the door by Emmanuel Beard. He listened to what I was looking for in the relaxed atmosphere and layout of the dealership without judgement. He is both extremely professional and personable. He didn’t try to take advantage of me and sell me something that I didn’t want. Emmanuel submitted my request to Warren Babish. Warren is also very professional and personable and made me feel very comfortable while my information was being reviewed for financial approval and I was able to get the car that I wanted. Emmanuel then patiently took the time to show me every detail of my newly purchased car. I am extremely happy with my purchase!! I absolutely Love the service Emmanuel provided. He was attentive and intuitive. I was treated with great care and respect. These Gentlemen, Emmanuel Beard and Warren Babish are awesome at what they do! I will refer all my family and friends to Emmanuel for their future vehicle purchases. I will also definitely return for future purchases. Sincerely, Tina M.Jackson More
by TMJackson1
Employees Worked With
Ms. Mary , Warren Babish, Emmanuel Beard
January 17, 2018
Wasted my time then Offended I called ahead to ask to view 2 used vehicles listed online as at the Cochran Wm Penn Hghwy location. I wanted someone to locate and prepare the vehic I called ahead to ask to view 2 used vehicles listed online as at the Cochran Wm Penn Hghwy location. I wanted someone to locate and prepare the vehicles for a test drive. When I showed up I was told by sales consultant Harry Gosnell that one of the vehicles was sold. We then set about trying to locate the other vehicle by driving to the detail location. Only to find out that it wasn't there either. We then went to the area that specialized in used vehicles and found out that vehicle was transferred to a different location. We tried to locate 2 other vehicles my wife had sent me links to in the mean time, supposedly at the same Cochran location. One may have been sold, the other maybe transferred. At that point Harry Gosnell sat me down with Jim Powers who supposedly knew the used car inventory better. I asked to see a list of available vehicles. He said, "you can look at the list, but they may not be here". I asked if they had a list of used vehicles on site. He said, "No". I suggested that it would be helpful to have a list of vehicles that were actually on site. He became dismissive and defensive at this point and commented that,"He's never needed or used that before". After a few more comments back and forth I asked him if he was aware that he was offending me. I would like to note that he never apologized At this point some managers came over and tried to fix the situation. They were not able to go back in time and take back the offense, so I left More
by adamV
Employees Worked With
Jim Powers
November 17, 2017
Customer service #1 We have been taking our 2015 GMC sierra 2500hd Denali to Cochran since we bought it. ( We didn't buy it from cochran). Every single time we call or ta We have been taking our 2015 GMC sierra 2500hd Denali to Cochran since we bought it. ( We didn't buy it from cochran). Every single time we call or take it in we have been treated great. Brian Downs, has been so accommodating. Went above and beyond to get our horn fixed. Couldn't be happier with our service from Cochran GMC Monroeville! More
by June Proviano
Employees Worked With
Bryan Downs
September 02, 2017
200 dollars an hour more than my cancer doc. makes. have been doing business with Cochran 40 yrs. have a new lease car with 1,600 miles on it they told me a chipmunk chewed through wires on a 7 dollar p have been doing business with Cochran 40 yrs. have a new lease car with 1,600 miles on it they told me a chipmunk chewed through wires on a 7 dollar part and charged me 203 dollars to replace it .It took 40 minutes to do so, I just got my boy friend to do business with them in march combined we make payments totaling 700 a month. both cars are under warranty I think its time to do business with another car dealer I am sure I can find one. More
by Twigg
Employees Worked With
Bo Bickerstaff, Gerry Tyler
July 08, 2017
Top-notch! This is the fourth car in a row we bought with Vince as our salesman. Excellent service honest and helpful. Highly recommend. Go see Vince if you need This is the fourth car in a row we bought with Vince as our salesman. Excellent service honest and helpful. Highly recommend. Go see Vince if you need a new ride! -Adam and Allison Forgie More
by Forg17
Employees Worked With
Vince Palmieri
