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#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.8
839 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 839 reviews

March 31, 2016

Extraordinary Service Over the last decade I have bought three Cadillac Escalades, a Cadillac XLR, Cadillac xxx, and a Hummer from #1 Cochran of Monroeville, which is why t More

by lbates09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Lane, Donna Dunnivan
March 31, 2016

Great Service! I came into #1 cochran not sure what I was wanting. I left with a car I could not be happier with! Shawn was able to make everything a breeze and put More

by codylu597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Smail
March 30, 2016

New car My experience at #1 Cochran was surprisingly pleasant. I have heard that purchasing a car can be a huge ordeal and that some salespeople try and rip y More

by JimboSlice5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Smail
March 23, 2016

Donna Dunnivan This is the second vehicle we have purchased form #1 Cochran Cadillac, GMC. We could not have been more pleased with this dealership or our sales rep More

by Calibration
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Dunnivan
March 08, 2016

Always completely satisfied with Donna! Donna works hard to get the best deal for her customers and to make maintance appointments painless! Her high energy is infective as well as effective More

by Jerome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Bomblatus, Donna Dunnivan
March 05, 2016

Donna Dunnivan, #1 Cochran Cadillac Over the years, I have purchased several Cadillacs from Donna Dunnivan. If there was a way of cloning someone, the automotive industry would greatly More

by Karen Modena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Dunnivan
February 17, 2016

Donna was the best! Donna Dunnivan was a great sales rep. She actually made car buying a fun experience. I am so pleased with my Sorento. Thank you for the time and effor More

by AceUB
Price
Recommend Dealer
Yes
Employees Worked With
Donna Dunnivan
January 30, 2016

Horrible Service Brought a new car from this place about a month ago and I have already brought the car back for a problem with the back left tire. Wastold there was n More

by AlvinHill17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince Palmieri, Keith Bomblatus
November 26, 2015

#1 crooks Horrible customer service. They don't return calls. They lie. I have actually CAUGHT them in lies more than once. They overcharge. They charge you for More

by sw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
bryan
Jan 05, 2016 -

#1 Cochran Buick GMC Monroeville responded

We apologize for the poor customer service you experienced and would like to reach out. Please let us know if you change your mind and wish to be contacted by a member of our Customer Care Team by replying here or at feedback@cochran.com. We'd like the opportunity to look into your case and resolve it for you. Thank you for the feedback.

September 15, 2015

great job i have been a cochran customer for over 20 years. during that time i have had both good and bad experiences there but john salmon is by far the best More

by gcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Salmon
Nov 04, 2015 -

#1 Cochran Buick GMC Monroeville responded

Thank you so much for your continued loyalty to our company. We really do appreciate your business and for sharing your experience with others. It is truly our pleasure to serve you.

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