#1 Cochran Buick GMC Monroeville

Friendly, knowledgeable , considerate staff in service department. Always a pleasure. Need for repair is explained in reasonable terms. Reasons for Not doing something are also explained. Highest marks. department. Always a pleasure. Need for repair is explained in reasonable terms. Reasons for Not doing something are also explained. Highest marks. More

Took our '09 Vue in for a scheduled appointment for some minor issues. 1) Have the TPMS checked regarding the front tires. 2) Reinstall a trim piece on the passenger side sun visor. Car was taken in at the minor issues. 1) Have the TPMS checked regarding the front tires. 2) Reinstall a trim piece on the passenger side sun visor. Car was taken in at the appointed time.After a short while, service advisor stated that vehicle was also due for inspection/emissions test. Had that done as well. Issues were cleared, inspection/emissions done and on our way.Very happy. More

As soon as I walked in, I was helped and treated with respect and I felt like my business was wanted. I was also relaxed through out the buying process, and the choices I had to choose from were varied a respect and I felt like my business was wanted. I was also relaxed through out the buying process, and the choices I had to choose from were varied and good. More

The service was great, the salesman, Rich, was friendly and helpful, and all of the staff were friendly. I was happy with the price they ga e me and really helped me out on my trade in and helpful, and all of the staff were friendly. I was happy with the price they ga e me and really helped me out on my trade in More

I brought my vehicle in for a new headlight and to fix my washer nossel. I asked if they could check my alignment and balance of my tires. Although they fixed exerything I needed, it took 4 hours to complete washer nossel. I asked if they could check my alignment and balance of my tires. Although they fixed exerything I needed, it took 4 hours to complete. I brought the vehicle in at 7:45am and approximately noon I left. It would have been nice if they would have informed me about the length of time it would take to get these items completed. It caused me to miss critical meetings at work and I probably would not have had them do all of the procedures. To say the least I wasn't very happy when I left, but I like the dealership and would consider buying a car from them in the furture. More

The dealership has always been very helpful and does everything possible to make sure that the service is correct, convenient and quick. I have always received prompt attention with any question or se everything possible to make sure that the service is correct, convenient and quick. I have always received prompt attention with any question or service issue. More

Darla Hill kept me informed about the work that was being done on my Buick. Everything was done in one visit. Excellent service I received! done on my Buick. Everything was done in one visit. Excellent service I received! More

Set up appointment for left brake light failure indicator. Took car in waited for it and John replace both left and right brake lights. Enjoyed coffee and breakfast while waiting for car. indicator. Took car in waited for it and John replace both left and right brake lights. Enjoyed coffee and breakfast while waiting for car. More

the work was done on time and correctly;I was given an loaner car as my service required two days to complete; the loaner car was clean; Darla was extreamly helpful and explained what repairs my car neede loaner car as my service required two days to complete; the loaner car was clean; Darla was extreamly helpful and explained what repairs my car needed as well as the cost in advance. More