#1 Cochran Buick GMC Monroeville

My overall experience was great!!! I had no problems whatsoever. I was in and out very quickly. All of the Staff that I dealt with was extremely friendly. whatsoever. I was in and out very quickly. All of the Staff that I dealt with was extremely friendly. More

everything was perfect except the person who waxed the van put a dent in it on the passenger side. otherwise, i am very happy with this dealership & will continue to use this dealersip for sales and servi van put a dent in it on the passenger side. otherwise, i am very happy with this dealership & will continue to use this dealersip for sales and service. More

I gave my review because it was very easy to set up my appointment online, I was able to get an appointment when I wanted it and the staff was very friendly. appointment online, I was able to get an appointment when I wanted it and the staff was very friendly. More

A+ experience! We drove in from Erie, Pa to look at Buicks and were not disappointed! When we first got there we were a little intimidated by the size of the "campus" but everything was clearly marked Buicks and were not disappointed! When we first got there we were a little intimidated by the size of the "campus" but everything was clearly marked and easy to find. After walking into the Buick building, we were greeted kindly and directed to where we needed to go. Tim was excellent during the demo and test drive in explaining all the features and how they might be beneficial to us. After we were done negotiating was a breeze and Paul helped us decide without pressure whether a lease or purchase would be the right way to go. JT was excellent in explaining all about the contract and was very clear explaining our insurance options without any pressure whatsoever. After everything was signed and the vehicle was prepped and ready to go Tim took over again and was extremely thorough in showing us all the features of our new car and answered every question that we had. All in all it was a great trip to Pittsburgh and we look forward to coming back when we are ready to look at our next car! Thanks #1 Cochran! More

Cochran has always been my choice for service. We do use our extended warranty on our 2007 Lucerne and they handle it efficiently with no hassle right down to the rental car. There was good communication a our extended warranty on our 2007 Lucerne and they handle it efficiently with no hassle right down to the rental car. There was good communication as to the nature of the repair and its resolution. It was done in a timely manner with no fuss. We are very pleased. More

Terrific in terms of friendliness, promptness, communication with customer. Good appointment system if you want to wait. Decent room to wait; good restroom facilities too. communication with customer. Good appointment system if you want to wait. Decent room to wait; good restroom facilities too. More

Rocco greated me at the door and got me into the car that I wanted right away. I had a pleasurable experience and Rocco was very professional. The whole car buying experience was very good, and the finance d I wanted right away. I had a pleasurable experience and Rocco was very professional. The whole car buying experience was very good, and the finance department was very helpful as well. More

Great expeience, highly recommended...Dave Galante was great he made it happen for me. I'll definately be back for my next car and service. great he made it happen for me. I'll definately be back for my next car and service. More

One of the best dealerships in the country to work with. Sales and Service is terrific. I like the follow-up system that the Dealership uses when planning for a service operation at the dealership. it makes Sales and Service is terrific. I like the follow-up system that the Dealership uses when planning for a service operation at the dealership. it makes you feel that they are very organized and ready for your vehicle to arrive. great dealing with them especially Mr. Calvin Lane! More

My daugahter was shopping for a good used car, I was shopping for a good dealer. One that would treat her like an individual and not a statistic or a profit generator. Bob was exactly the salesman we shopping for a good dealer. One that would treat her like an individual and not a statistic or a profit generator. Bob was exactly the salesman we were looking for. He was respectful, courteous, understanding, kind and made us feel as though he truly understood her situation and needs. After having a less than pleasant experience the prior week at a competing dealership, Bob renewed her faith in the human element. We were very appreciative of his manner and she will most definitely be referring him to all her friends as they make they future vehicle purchases. More