#1 Cochran Buick GMC Monroeville

i bought a car because: 1--they explained all i bought a car because: 1--they explained all options 2--they treated me like a golden customer. 3--on the i bought a car because: 1--they explained all options 2--they treated me like a golden customer. 3--on their own, they added perks to deal. 4--they did not pressure me. 5--and i developed a high level of trust in them. 6--sales attending me were professional in every way. 7--all of the best adjectives are applicable to this dealership from the owner down. More

My service consultant Ed Hickman was very helpful and friendly. He got me in and out quickly. For that I was very greatful, It made my day! friendly. He got me in and out quickly. For that I was very greatful, It made my day! More

want to say the sales people (rich)was very much informed about the cts that we just purchased (2012 cts ) alot of ifo. great sense of humor, him and chuck... the reason for this review is because rich treat about the cts that we just purchased (2012 cts ) alot of ifo. great sense of humor, him and chuck... the reason for this review is because rich treated us with a lot of respect. they proved that they wanted our business and made the right deal.. they looked for every dollar they could take off to make the price right..thank for your time... More

Great customer service willing to help with getting me in the kind of vehicle I wanted. Very professional, exceeded my expectations. would recommend Kenyatta as a sales man and #1 cochran. the kind of vehicle I wanted. Very professional, exceeded my expectations. would recommend Kenyatta as a sales man and #1 cochran. More

I was pleased with everything EXCEPT my enterest rate. I did not read the fine print on my contract and never guessed I would end up paying 21% on my loan!!! Mr. Babish was soooo personalble I never though did not read the fine print on my contract and never guessed I would end up paying 21% on my loan!!! Mr. Babish was soooo personalble I never thought he would not disclose something as important as how much the loan was REALLY costing me. More

My wife and I had a great experience here. The staff was all so nice and very helpful esp Chuck and Vince. We would definitely recommend you to any of our friends or relatives.. all so nice and very helpful esp Chuck and Vince. We would definitely recommend you to any of our friends or relatives.. More

Fast service, provided equivalent vehicle as a free loaner, Did not try to sell me service that was not needed. Very friendly and pleasant. Answered all my questions about results of state inspection a loaner, Did not try to sell me service that was not needed. Very friendly and pleasant. Answered all my questions about results of state inspection and gave Md info retading when tires ad brakes have generally needed work on these cars. Voluntarily addressed a recall issue and promotion. More

Vince and Chuck were very friendly and eager to please. They took care of all my needs quickly and answered all my questions. This was the second veicle I purchased at Cochran's of Monroeville and I am ver They took care of all my needs quickly and answered all my questions. This was the second veicle I purchased at Cochran's of Monroeville and I am very pleased with both purchases. I will recommend Vince and/or Chuck to anyone I come across that is interested in purchasing a vehicle. The price was right and the service excellent. More

We can not say enough how incredibly impressed and satisfied we are with the service we received from #1 Cochran and salesman, Rick Bauer. Our credit is very iffy and we were concerned that IF we got satisfied we are with the service we received from #1 Cochran and salesman, Rick Bauer. Our credit is very iffy and we were concerned that IF we got financed, the end result would be a car that would maybe last us a couple years until we could get our credit back on track. Rick was genuinely kind to us from the start. Never at any time did we feel we were being judged for our credit standing or forced into buying something we didn't want. One thing we very much appreciated was that they checked for financing first. Other dealers will let you fall in love with a car first only to tell you that you can't get it. Rick and the business manager worked very hard to find us a bank to work with and we were pleased that it was a bank that is familiar and very reputable. When it came time to finding a car, we were shocked that we were able to get one as nice as we did. It is only 2 years old and has only 17,500 miles on it. We never thought we'd be able to find such a great car especially for an even greater price. Rick and his co-workers were so kind, respectful and patient with us. I never felt pressured or judged as has happened at other dealers in the past. We know they worked very hard to get us into our wonderful car and we can not even begin to express in words our appreciation. We recommend #1 Cochran and Rick Bauer to anyone looking to buy a car regardless of their credit status. I know we and our families will be returning to #1 Cochran in the future. More

We have always had a good experience with John Salmon in the service department. He always keeps us updated on the progress of my repairs and makes sure I get a rental from Enterprise. We have a problem wit the service department. He always keeps us updated on the progress of my repairs and makes sure I get a rental from Enterprise. We have a problem with a lot of breakdowns with my VTI transmission in a 2004 Saturn Vue AWD and he understands our frustration. He explains everything to us in detail and does his best to return our vehicle in a timely manner. Thank You Very Much for all the help you have given us. John and Elaine Dzubay More