
#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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They witnessed the engine burning through oil and overheating multiple times. Completed oil consumption test proving the issues over numerous months and visits. Once confirmed they bring it in for a overheating multiple times. Completed oil consumption test proving the issues over numerous months and visits. Once confirmed they bring it in for a recall test just to note it passing despite burning tons of extra oil. They replaced oil with thicker oil but engine still burning oil and more mpg has decreased by over 3mpg. By the way this is a brand new vehicle that they sold with known engine issues and did not disclose. More
05/25 we purchased from Cochran Robinson for the 1st time because they had the car we were looking for. Sadly 5 months later we’ve repeatedly left messages to sales and service depts. and cannot get a ca because they had the car we were looking for. Sadly 5 months later we’ve repeatedly left messages to sales and service depts. and cannot get a call back for the new Acadia we purchased. We still need blackout emblems already paid for, and an appointment to have a malfunctioning sunroof fixed that’s stuck in the open position. Wanted to also purchase cross-rail add-ons and still waiting for a quote — you’d think they’d like to make more money? Deplorable customer relations. We can’t even drive this car safely with a stuck sunroof. So upset More
I took the truck in a specific problem and the mechanic never even looked at it wanted to make other repairs on the truck instead, I will never return to your dealership for repair or to buy a new vehicle never even looked at it wanted to make other repairs on the truck instead, I will never return to your dealership for repair or to buy a new vehicle More
I purchased my vehicle from here and they are still doing a Great Job...The Rep. Noah that helped when I came in is Very Professional and Polite..Good Job Cochran I will be back when Its time for another Veh a Great Job...The Rep. Noah that helped when I came in is Very Professional and Polite..Good Job Cochran I will be back when Its time for another Vehicle😁: More
Wonderful friendly staff. I took my car in for a leak. Discovered issue with transmission. Noah advised me of issue. The car couldn't be driven. Arrangements were made for ren I took my car in for a leak. Discovered issue with transmission. Noah advised me of issue. The car couldn't be driven. Arrangements were made for rental. I was updated on status of repair and notified when ready. Everyone was helpful each step of the repair. Very reputable dealership. Customers treated with respect. More
Worst experience I have ever had with any dealership I have purchased vehicles from them and never had a issue but I will make a promise that I will never break is i will never return to this service depa have purchased vehicles from them and never had a issue but I will make a promise that I will never break is i will never return to this service department ever damaged our vehicle and never told us they damaged it and had our vehicle for almost a month I will never recommend this dealership to anyone told more lies than our government More