
#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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Needed to sell my vehicle without purchasing another vehicle. Found Cochran using autotrader.com. Submitted online request for price quote for my vehicle. Received quote that was fair and reasonable vehicle. Found Cochran using autotrader.com. Submitted online request for price quote for my vehicle. Received quote that was fair and reasonable but was concerned that once I went to dealer location the price quote wouldn't be honored -this was anything but the case. Cochran was fabulous in this transaction and made it worth the 90 miles I drove from out of state. I had to recschedule my appointment once due to conflicts on my end -no problem, Cochran rolled with these changes. Once at the dealer. Lucas Prisuta handled this transaction. He was professional, organized and prepared for my visit, and I couldn't ask for a better experience and person to handle this transaction. The price quoted was honored without any question. Overall great experience and I would do it again in a flash. More
Eric went out of his way to make sure I got the truck I wanted. He and Oak worked to find incentives and financing so that my payments were where I wanted them. I was very satisfied with the service and wanted. He and Oak worked to find incentives and financing so that my payments were where I wanted them. I was very satisfied with the service and would highly recommend #1 Chochran in Robinson. More
We had a great experience working with Todd at the Lot 1 used car lot at Cochran in Robinson. He was very easy to work with, took the time to tell us what we wanted to know about the car we were looking at, used car lot at Cochran in Robinson. He was very easy to work with, took the time to tell us what we wanted to know about the car we were looking at, and made the final purchase process quick and painless. I have never had an experience with a car dealership go this smoothly. Thanks for making this experience as painless as possible. More
I have purchased vehicles several times during my lifetime from a handful of dealerships. #1 Cochran surpased all of them! Steve Kavros from the Robinson store was amazing! He was kind, understanding lifetime from a handful of dealerships. #1 Cochran surpased all of them! Steve Kavros from the Robinson store was amazing! He was kind, understanding, respectful and above all honest. He is a man of integrity and I will never buy an automobile from anyone else. I highly recommend Steve and the entire team at #1 Cochran. More
Mike found us the car we wanted, and explained in detail how it differed from the one I test drove. It was ready when promised. I was only in Oak's office for 5 minutes - he had everything ready to sign, how it differed from the one I test drove. It was ready when promised. I was only in Oak's office for 5 minutes - he had everything ready to sign, and was organized and efficient. More
Each Cochran employee was friendly, courteous, & helpful. Each was knowledgeable in their area of expertise and did not waste anyone's time. All questions were answered to our satisfaction. All in a helpful. Each was knowledgeable in their area of expertise and did not waste anyone's time. All questions were answered to our satisfaction. All in all, it was a pleasant and productive experience. I would recommend Cochran at this or any other location to my family and friends. More
I contacted #1 Cochran in Robinson to schedule a Service appointment for my 2008 GMC Acadia. The service was for a possible transmission problem known to GM through published Technical Service Bulletins (T appointment for my 2008 GMC Acadia. The service was for a possible transmission problem known to GM through published Technical Service Bulletins (TSBs) - broken clutch wave plate. Vince Osthoff understood the problem and through the process, kept me well-informed. His patience and honesty are commendable. After determining the problem was the wave plate, Vince made the rest of the process simple and painless. The repairs were performed in a very acceptable timeframe and Vince offered to stay a after they closed to meet my busy schedule. Because of Vince, I will bring my vehicle to him for all my service needs in the future as he made a very expensive and difficult repair absolutely simple. Thank you Vince! More
Good experience, no pressure to buy, helpful for financing for "less than perfect credit". Found the car we wanted on autotrader, inquired about it through website. We got a quick response to the in financing for "less than perfect credit". Found the car we wanted on autotrader, inquired about it through website. We got a quick response to the inquiry from Jim McCollough who was able to answer a lot of questions and set up our appt within 2 days ..will definitely return and recommend to friends and family! More
As expected, my visit to #1 Cochran was a pleasurable one. I had not purchased a car in a long time - I travel to work via the Port Authority T and don't use my car for work, so my mileage is low, and I one. I had not purchased a car in a long time - I travel to work via the Port Authority T and don't use my car for work, so my mileage is low, and I keep a car an average of 10 years. But I did a lot of research and found my way to #1 Cochran. My husband bought his new van there less than two years ago, and it was Sales Manager Dave Bissert who was also the draw for us. We trust Dave and have purchased many vehicles from him. We've also referred many satisfied customers to him, knowing that all of us will be receiving superior client service before, during and after the sale. That extends to Sales Consultant Eric Ehrensberger, as well. Eric was a wealth of information and was diligent in making sure I understood all of the features on my new car. I adore my new Subaru Impreza Premium sedan and know that it's got what I need to navigate the snowy hills in Pittsburgh. I know I'll love this car for a long time, and I definitely plan to buy another new car from #1 Cochran when it's time for a change. Thanks for a great transaction! More
I probably will not be back due to the fact that the charge for labor was extremely too high. I am very disappointed and upset. Probably will find another store to get timing belt replaced for a lower a charge for labor was extremely too high. I am very disappointed and upset. Probably will find another store to get timing belt replaced for a lower amount for the parts and service. More