#1 Cochran Buick GMC Robinson

I am single mom of two young children that are active in sports and I really need a SUV to tranport all of their equiptment and friends,so I contacted Alan Etkins to lease a Nissan Pathfinder. I have been a sports and I really need a SUV to tranport all of their equiptment and friends,so I contacted Alan Etkins to lease a Nissan Pathfinder. I have been a long time customer of Alan Etkins, of West Hills Nissan. He has always been extremely professional and honest. For instance, I have been wanting to lease a Pathfinder, but at the time it was not in my financial budget. Alan tried every way possible to try and fit the payment in, but I am not able to. Alan said, "Do you really want that car payment that will make you restrict you doing other things and have you thought about the money with gas?" I think that says a lot about Alan Etkins and that is why I have been Alan's customer for nearly 8 yrs. I was currently in a Rav4 lease & was over my miles which in return I NEEDED to get out of the lease before it expired in May 2013. While I was talking with Alan I went to GMC in Robinson and that is where I met Dave Bissert and Pat McKitrick. While talking with those two Dave is good friends with Alan, so Dave contacted Alan the same day as my visit and they all worked together to help me. What I DID NOT realize all #1 Cochran employess can travel to other dealerships and sell other make/model cars. So Alan was communicating with me via phone about the offer and I told him I need to test drive it first. ALAN MET ME AT GMC DEALERSHIP JUST TO TEST DRIVE THE CAR. After the test drive I decided to lease the GMC Terrain. I met with Dale Taylor and told him I would like a different color and he said no problem pick a color out & I will get it for you! On 1/12/2013 @ 9:30am I met Alan and Pat and Oak Moser @ the dealership to sign the paper work. Pat was wonderful. Very well spoken and calm. He answered all my questions and went over all of the feature with me. He and Alan told me if I ever have any questions I can always them. Oak was very friendly as well. The car was ready, cleaned and a full tank of gas; Pat told me he & Dave worked everything out the night before to ensure my transaction was smooth. My time at the dealership was a total of one hour.I wll always be a Cochran customer & will continue to refer all my friends and family. I look forward to my next Cochran purchase!! More

Dave LaPosta was terrific. He handled himself professionally and had much patience with my father through the purchasing process and during vehicle delivery. I would reccomend him again to other professionally and had much patience with my father through the purchasing process and during vehicle delivery. I would reccomend him again to other buyers. More

Dave was very helpful. He answered all of our questions (and we had a lot of them). He was patient while we made our decision and worked with us on the price of the car. Should we want to buy another GM (and we had a lot of them). He was patient while we made our decision and worked with us on the price of the car. Should we want to buy another GM car in the future, we would come here first. More

Best dealership I've ever bought a vehicle from, very helpful, not pushy and very friendly! Would recommend them to anyone! Worked with Justin Taylor. helpful, not pushy and very friendly! Would recommend them to anyone! Worked with Justin Taylor. More

This was the worst experience my partner and I have had at a dealership. The salesperson did not work with us and we were never provided any information on our trade in, or anything that would have further at a dealership. The salesperson did not work with us and we were never provided any information on our trade in, or anything that would have furthered our experience. We have purchased 2 vehicles through #1 Cochran in the past 2 years and thought our experience would be the same as previous experiences. This by far was in no comparison. We stopped in to ask about leasing options and purchasing options, the salesperson did not give us any options nor were we even asked if we would had a down payment. Tis was the most odd experience at a dealership as we felt our business was not welcome. The staff was in my opinion rude and did not seem to be interested in selling a vehicle. We will definitely be taking our business elsewhere. It truly is a shame as our past experience with #1 Cochran has been excellent, unfortunately this dealership did not provide the service we have become accustomed to with #1 Cochran. More

After visiting many different dealers, my wife and I found Cochran to be a wonderful place to buy a car. The staff was accommodating and the overall experience was very pleasant. We highly recommend! found Cochran to be a wonderful place to buy a car. The staff was accommodating and the overall experience was very pleasant. We highly recommend! More

I can't thank Pat enough for his patience and allowing me to decide what was best for me. He was not pushy and I truly felt he cared that I made the choice that was right for me. Cochran did everything to to decide what was best for me. He was not pushy and I truly felt he cared that I made the choice that was right for me. Cochran did everything to make sure I was in a vehicle I loved at a price I could afford!! Thank you, Thank you!! More

Went to the dealership to have my Buick rendezvous repaired. From start to finish I had excellent service which I have come to expect from my numerous visits to this auto body repaired. From start to finish I had excellent service which I have come to expect from my numerous visits to this auto body More

Rob Coleman in the GMC service department couldn't have been any more accommodating. I went to the dealership with my 2 small children . They were running behind and it was going to take longer than expect been any more accommodating. I went to the dealership with my 2 small children . They were running behind and it was going to take longer than expected for my oil change. He had me and my children dropped off @ Settler's Ridge while they serviced my yukon XL. Rob took his time explaining to me everything that was done on my car (routine maintenance), walked me out to my car, showed me how to use the computer system, followed by having my car washed! I will definitely be using this dealership for all my service needs. Thank You, Rob!!! More