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#1 Cochran Buick GMC Robinson
Pittsburgh, PA
471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 471 reviews
August 12, 2013
As expected, my visit to #1 Cochran was a pleasurable one. I had not purchased a car in a long time - I travel to work via the Port Authority T and don't use my car for work, so my mileage is low, and I one. I had not purchased a car in a long time - I travel to work via the Port Authority T and don't use my car for work, so my mileage is low, and I keep a car an average of 10 years. But I did a lot of research and found my way to #1 Cochran. My husband bought his new van there less than two years ago, and it was Sales Manager Dave Bissert who was also the draw for us. We trust Dave and have purchased many vehicles from him. We've also referred many satisfied customers to him, knowing that all of us will be receiving superior client service before, during and after the sale. That extends to Sales Consultant Eric Ehrensberger, as well. Eric was a wealth of information and was diligent in making sure I understood all of the features on my new car. I adore my new Subaru Impreza Premium sedan and know that it's got what I need to navigate the snowy hills in Pittsburgh. I know I'll love this car for a long time, and I definitely plan to buy another new car from #1 Cochran when it's time for a change. Thanks for a great transaction! More
by hankus1
Employees Worked With
David Bissert and Eric Ehrensberger
August 09, 2013
I probably will not be back due to the fact that the charge for labor was extremely too high. I am very disappointed and upset. Probably will find another store to get timing belt replaced for a lower a charge for labor was extremely too high. I am very disappointed and upset. Probably will find another store to get timing belt replaced for a lower amount for the parts and service. More
by jay1235
Employees Worked With
Not sure
July 06, 2013
I had the opportunity dealing on a 2500 hd sierra with a trade of the same from a 2008. They are by far the friendliest group of salesman i have come in contact in quite some time. trade of the same from a 2008. They are by far the friendliest group of salesman i have come in contact in quite some time. More
by kevintalmadge
Employees Worked With
Dale Taylor, Justin Taylor
July 03, 2013
My husband I were extremely pleased with the service that we received at #1 Cochran in Robinson. We came in at 6:30 on a Thursday evening without a definite car in mind. Kevin Campbell and David Bissert re we received at #1 Cochran in Robinson. We came in at 6:30 on a Thursday evening without a definite car in mind. Kevin Campbell and David Bissert really sat and listened to what our needs were and what price range we were looking for. We never felt like they were in a hurry despite the fact that we were there until almost 10:00. Because of their patience and willingness to listen to our needs we walked away with the BEST CAR ever........a 2011 Honda Pilot. I think this is the first car I really "LOVE TO DRIVE!" The financing was a breeze and everything was very well explained to us . A big thank you to Oak Moser who answered all our questions. From start to finish we were extremely satisfied with everything about #1 Cochran and we will gladly spread the word to everyone we know! Thank you again, Gabe & Michele Kish Pittsburgh, PA More
by MicheleKish1960
Employees Worked With
Kevin Campbell
May 28, 2013
I was directed to #1 Cochran of Robinson by Auto Trader to confirm an estimate for our 2006 Toyota Corolla. I arrived at the scheduled appointment time (7 p.m.). One of their employees (cannot recall name to confirm an estimate for our 2006 Toyota Corolla. I arrived at the scheduled appointment time (7 p.m.). One of their employees (cannot recall name/title) met with me and went over the Auto Trader report and took a look at the car and then advised that the Used Sales Manager, Dave Bissert, would be out to meet with me. About 30-40 minutes after I arrived I finally met with Dave. We went over some information about the car and the car itself and then Dave took it for a test drive. He advised that he would run some numbers and be back out with an offer in 5-10 minutes. About 30 minutes later he presented me with a revised Auto Trader estimate that was about $1,100 less than mine and explained why. I did point out a few things on his report that were incorrect. After some discussion he mentioned that he had a few more estimates that he was waiting on and would be back out to go over them as soon as they were received. At about 8:45 he came back out and advised that they hadn't come in yet. I explained that was not a problem; he could call me the next day when they had a final offer. This was May 16. It's now May 28th and I have still not heard back. I left several messages for Dave on his cell phone (the number he advised me to call) and work phone. I attempted to reach him on his cell today and his voice mail is full (during our dicussion he took several calls on his cell phone). I've also reached out to the original contact at #1 Cochran who set up the appointment and directed me to Dave. Still nothing. I have no issue with the lower than expected offer or having to wait at the dealer for almost two hours. I cannot understand, however, why there cannot be a return call even if to say they are no longer interested in purchasing the vehicle (despite Dave's assertions that they "want to buy the car"). More
by MLLOYD3321
Employees Worked With
Dale Taylor
May 27, 2013
Our salesman, Justin Taylor made sure we found the Acadia we wanted with the options we wanted within our price range. He called us after our first visit to be sure we were satisfied. We came back a second we wanted with the options we wanted within our price range. He called us after our first visit to be sure we were satisfied. We came back a second time to finalize the purchase and were taken care of in a professional and timely manner. Did not expect to take ownership that day but we were very happy to drive away in our new vehicle. Thank you #1 Cochran! More
by raymcshane
Employees Worked With
Susan Gallagher, Justin Taylor
May 22, 2013
Steve and Dave treated us like family. They are very kind and thoughtful. We are so appreciative of all the time we spent with them and how they helped us, in great length, to find the perfect vehicle kind and thoughtful. We are so appreciative of all the time we spent with them and how they helped us, in great length, to find the perfect vehicle that we liked and could afford. More
by opperman
Employees Worked With
Steve Kavros
May 14, 2013
Pat was great and everyone was very personable and helpful. We traded in and got a 2012 honda pilot. We have been looking for a while and glad we waited! helpful. We traded in and got a 2012 honda pilot. We have been looking for a while and glad we waited! More
by Amy amend
Employees Worked With
Pat Mckitrick
May 01, 2013
Best experience ever! Thanks for my dream car Suv! Quick fabulous deal! Very nice sales personnel! Its called #1 cochran for a reason, #1!!! Awesome! fabulous deal! Very nice sales personnel! Its called #1 cochran for a reason, #1!!! Awesome! More
by joykim0806
Employees Worked With
Eric
April 20, 2013
Steve and Dave were very knowledgeable and helpful.These 2 gentlemen were very respectful and made us feel like friends and not just a number.We will certainly recommend #1 Cochran to all our friends and fa 2 gentlemen were very respectful and made us feel like friends and not just a number.We will certainly recommend #1 Cochran to all our friends and family. Thanks again Steve and Dave and the rest of the Cochran family. More
by pkacprowski
Employees Worked With
Steve Kavros
