#1 Cochran Buick GMC Robinson

Service was performed professionally. Service advisor was awesome. My car came back cleaner than when I brought it in. Service advisor was awesome. My car came back cleaner than when I brought it in. More

The service department got me in quickly for an emergent need and was friendly and fair. The high volume allows for then to service more customers need and was friendly and fair. The high volume allows for then to service more customers More

Quick and service. Noah was very professional. Since that is the words I need guess I am done. Noah was very professional. Since that is the words I need guess I am done. More

My service experience was terrible. No one will call, only text & they do not get back in a timely manner. They overcharge way above MSRP for parts & have a higher labor rate than other No one will call, only text & they do not get back in a timely manner. They overcharge way above MSRP for parts & have a higher labor rate than other dealerships. I saved $600 by transferring my car to another Buick service center at another dealership. This dealership sold me my vehicle and the extended warranty I purchased was as untrustworthy as they are. Of course it covered nothing. Cochran, and customer service said my VIN # wasn’t included in the extended warranty on a part they knew was faulty! My vehicle wasn’t driven often and was under 70k miles. Buick customer service was also difficult to deal with. Get a 2nd opinion after you get their estimate. More

Great service, selection and follow up. Service department was exceptional and went beyond my expectations. One Service Member, Noah, followed with an answer to a question I had after I ha Service department was exceptional and went beyond my expectations. One Service Member, Noah, followed with an answer to a question I had after I had left the dealership. Very detailed oriented. I will return for all Service requirements henceforth. More

I had an excellent experience and every employee was extremely helpful. Everything was so great! extremely helpful. Everything was so great! More

Great job with greeting customers and making them feel welcomed. Happy with all interactions there. welcomed. Happy with all interactions there. More

I had a great experience working with my salesman, Tom—he was helpful and professional throughout the process. However, I left a message for him with another salesman that was never passed along. Also Tom—he was helpful and professional throughout the process. However, I left a message for him with another salesman that was never passed along. Also, the warranty manager was dismissive and gave very short answers to my questions, which was disappointing. Overall, a mix of good and not-so-great service. More

Work with service advisor, Noah Markovitz on my vehicle issues & had very good experience with him taken care of my service problems. So far so good.. issues & had very good experience with him taken care of my service problems. So far so good.. More

Location, reputation, diverse vehicle makes, salespeople, and service are all important to me and Cochran hits all of those marks. and service are all important to me and Cochran hits all of those marks. More