#1 Cochran Chevrolet
Zelienople, PA
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The sales process was just fine. However the vehicle did not match the description in line. The Traverse was said to have remote start and navigation. It has neither! I would never h However the vehicle did not match the description in line. The Traverse was said to have remote start and navigation. It has neither! I would never have been to the dealership if I would have known that. Nice car but I am far from happy! More
I have to go out of my way to get to this dealership but its what it to me. I never get a line of xx when I take my vehicle in for service, I been to other dealerships and most of the time that’s what I get its what it to me. I never get a line of xx when I take my vehicle in for service, I been to other dealerships and most of the time that’s what I get from them, a line of xx. More
Bought my truck last year for fair price. Sale includes one free oil change and free inspection. Took the truck in for oil and inspection. On the drop off slip I requested tire rotation, whil Sale includes one free oil change and free inspection. Took the truck in for oil and inspection. On the drop off slip I requested tire rotation, while talking with Tom Hodder on phone about service I requested tire rotation. I was informed that due to parking brake pad levels the truck would not pass inspection and the total price to replace was $953 with a $185 diagnostic fee for looking at parking brake. I agreed on phone to the work and again requested tire rotation. I deflated my front driver side tire to 40psi and marked it at drop off the night before to ensure that tire pressure would be checked and rotation was completed. At pick up the front drive tire was still at 40 and marking on tire in same location. This proved that requested work was not done and my trust that the parking brake was done correctly in jeopardy. I have dropped my truck off at a local garage to get second opinion on the work for the parking brake. I will not return for service on vehicles and very disappointed that Tom Hodder's willingness to lie has now caused me to get a second opinion on work performed. More
Excellent service. Russ, Tom and the Service team are always friendly, efficient and professional. My wife and I have been customers for over 20 years. Russ, Tom and the Service team are always friendly, efficient and professional. My wife and I have been customers for over 20 years. More
It was easy to get an appointment. The staff is professional and kind. I received updates as I waited. Free coffee was available! I had a recall corrected and my inspection was only $1 The staff is professional and kind. I received updates as I waited. Free coffee was available! I had a recall corrected and my inspection was only $13. I needed to have my turn signal fixed, though (my high beams flashed when I wanted to turn left), and it was $700! I was very satisfied with everything but the cost. More
Our 1st time using them. Had our vehicle in for service diagnostic and they sent a video of what they found and we found it very interesting and helpful. Had our vehicle in for service diagnostic and they sent a video of what they found and we found it very interesting and helpful. More
