We had our vehicle in for a recall and some other service was needed.... Darrell explained to me what needed done, the time frame it would take and even shuttled me home so they could get the repairs done for us asap. Being around the holidays I was a little skeptical but they delivered right on time and had us on our way! Chrysler also covered additional repairs under warranty! Thanks to Darrell and his team. Keith Duris
I scheduled an appointment online bit did not receive an email reminder. I called the service department the day that I thought I had an appointment , when it opened to find out that I was not scheduled. Darrrell asked me when I could come in and got my inspection and emissions done right away. Darrelll is a rock star!
Love my Jeep. Love the quick service. So thankful that we have a place to go that knows what they are doing. Very congenial service staff makes you feel comfortable that they care about you and your vehicle.
I bought my new Jeep at #1 Cochran and they were all fantastic! Then only down side of my experience buying was the wait time, but it was well worth it. Great people, amazing vehicles and a great service department as well. They just finishing fixing my Jeep after hitting a deer and it looks perfect again. They were fast and very accommodating. Let me bring it after work and kept me updated. Actually finished the job faster than expected! I HIGHLY recommend them!
"Todays visit was very good. Gentleman at desk was awesome "
Darrell was fantastic. He was personable and professional. I did however drop the car off with no mud on it and it was returned to me as if someone had taken it 4 wheeling. I leased this vehicle so I am responsible for the milage. Not sure why it had to be driven 13 miles and returned with mud all over the car around the tires and wheel wells.
I also found out that I had a recall on the vehicle and I never received a letter or any type of communication about the recall. Had I not had a problem, I would not have known.
This was my first time experience with service at this dealership, having purchased my 2014 Jeep Patriot Sport there last year. Although all I required was the annual inspection, service was handled professionally with friendly people all around. My Jeep was inspected before I had time to get bored waiting...under an hour...and with several discounts I wasn't anticipating applied I was more than happy with the cost of service. I look forward to a long relationship with Cochran Jeep!
This was my first experience with Cochran and I am very pleased. Everyone was most helpful, pleasant, courteous, prompt and sincere. Should I encounter any problems with our Jeep that require service, it is very likely that I will return to Cochran. A co-worker of mine has always spoken very highly about Cochran's Service Department. I find that she did not exaggerate at all. They are fantastic!
"I had an emergency situation with my Chrysler Town &..."
I had an emergency situation with my Chrysler Town & Country while visiting family in the Natrona Heights area. My minivan would not start and I was over 300 miles from home. We needed to get back home for work and school. Yours was the only service garage in the area able to take my minivan for service the day I called - which helped tremendously to get me and my family back on the road without too much delay. Many thanks!! We made it back to Glenside, safe and sound. ~Sharon, Glenside, PA