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#1 Cochran Ford Butler County

Butler, PA

4.7
261 Reviews

400 S Main St.

Butler, PA

16001

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Showing 261 reviews

October 01, 2025

Pretty disappointed, they had it for a couple weeks, said they needed an additional $1000 to make the AC run. I opted out of the repair, picked up the car and the AC was blowing cold air. So Ford, explain wh More

by mccandlessj1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Oct 02, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your concerns with us. Your AC system is experiencing a leak, and that is the cost of that repair. When you declined the repair for the leak, we filled the system with freon. That is why the system is blowing cold air again. However, over time the freon will leak out again, and the system will return to blowing warm air. We apologize if there was any miscommunication in explaining this to you. If you have any further questions about our recommended repairs or the freon fill, please give us a call directly so that we can discuss.

September 21, 2025

General manger Patrick is very poor bad on how he treats customers bad experience here not willing to work with customers his attitude is very bad and doesn’t make #1 Cochran number one it’s last on my lis More

by Idcustomz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Emily , Kate Durbin
Sep 22, 2025 -

#1 Cochran Ford Butler County responded

We are sorry to hear you are unhappy with your experience with us. Customer care is very important to us- we have passed along your feedback to management, who will be in touch to try to resolve your concerns.

September 21, 2025

They were quick and fast for my service and Iike this. And they took time out for my service to let me know ever thing else was ok. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 21, 2025

This was my 1st time going to this dealership/garage. Staff was very friendly, service was great. I will surely use them again! More

by Tamierhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 19, 2025

Service department is outstanding. Old fashioned values and always returns phone calls and make the customer feel comfortable and safe More

by LTrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 18, 2025

sales manager and Tyler in sales where great . they did everything they said and Tyler was more than willing to also help me after the sale. great people to work with More

by kbear3687
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 16, 2025

Car buying was so easy. Nick listened to what we wanted and produced it quickly. He was so great to deal with. No pressure. Explained everything and answered all our ques More

by Foesterlin
Recommend Dealer
Yes
Employees Worked With
Did not work with Kate Durbin.
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 14, 2025

Were very fast fixing the problem with my car. Nice to be able to get my car worked on and not have to worry about dishonesty. More

by Dominicgizzo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 14, 2025

amazing experience start to finish. great dealer, management and sales person. i would recommend to anyone More

by hryckom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
damon, Kate Durbin
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 14, 2025

Ver good experience. Found a good car at a reasonable price. The whole process was easy More

by jharris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Pesci
Sep 23, 2025 -

#1 Cochran Ford Butler County responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

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