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#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.7
332 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

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Showing 332 reviews

January 16, 2026

Service appt was easy to set up. I was greeted on arrival and all my questions answered. Everyone was very friendly. xxxx shame I had the same problem I dropped the truck off for the More

by D.Hassinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mariani
Report | Print
January 16, 2026

It took them 3 days to even show up for my valet appointment. The repetitive excuse was, “We don’t know what happened. We’re sorry. Let’s reschedule.” Finally on the third day, I get a call from Bob More

by Grace08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby, Tyler
Report | Print
January 12, 2026

Always greeted by friendly staff. Kept informed of progress. Always completed in a timely mannor. More

by jeneagodot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 14, 2026 -

#1 Cochran Ford Butler County responded

Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.

January 11, 2026

All the service techs and service writers at the Butler Ford Truck Shop are out standing. Great personality and very informative. Thanks for the great work. Bob Napes More

by Bnapoletan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer shawn
Report | Print
Jan 14, 2026 -

#1 Cochran Ford Butler County responded

Thank you for the kind review! It's our pleasure to help keep you running smoothly. We value your loyalty, and look forward to seeing you again!

January 08, 2026

Was in and out. Service was very quick. Glad I went here. Will be back More

by mccombsww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inspection
Report | Print
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! We look forward to seeing you again.

January 06, 2026

Everyone was extremely helpful and easy to do business with I would make another vehicle purchase in the future here. More

by Stillvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Matt
Report | Print
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

Thank you for choosing to work with us! We look forward to seeing you again. Until then, enjoy your new car!

January 06, 2026

They were short staffed but they made it work and got things done for me. No complaints, good service. More

by business.ch17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

We're happy to help! Please let us know if there's anything else we can do to assist.

January 01, 2026

The manager of the service department couldn’t be any nicer. The mobile service needs a lot of improvement. More

by dodi626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi Mariani- incredibly helpful
Report | Print
Jan 04, 2026 -

#1 Cochran Ford Butler County responded

Thank you for sharing your experience with us! As we continue to launch our mobile service program, we'd really love to hear more about what improvements could be made. Please email us with your comments at feedback@cochran.com. We appreciate it!

December 29, 2025

Tyler in your service dept treated me right. Great customer service all around. Recommend to anyone. More

by BradHinchberger275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 31, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the kind review! It's our pleasure to help. Please let us know if you need anything else- we hope to see you again!

December 28, 2025

Nick is the best salesman I’ve ever worked with. He listens to your needs and doesn’t try to sell you something outside of your budget or needs. More

by Amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Dec 31, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the glowing review! We appreciate the kind words, and will be sure to pass along your praise to our team. Wishing you many happy miles ahead in your new ride!

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