Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.8
249 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

Directions

Filter Reviews By Type

Showing 249 reviews

September 12, 2025

Mr. Hinchberger performed the four wheel alignment on the 2022 Lincoln Aviator Grand Touring. He explained what he found and corrected alignment to specification. I value the interaction as I care about th More

by larryswartzlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. Hinchberger
Report | Print
September 12, 2025

Outstanding Salesman, customer service oriented. Made the purchase easy and efficient for everyone involved. Thanks! More

by Michael Savannah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Ban, Kate Durbin
Report | Print
September 11, 2025

Very reasonable price and very outgoing and friendly service department personnel. I would recommend them to anyone that is in need for Ford service More

by billkuss66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
September 11, 2025

Car is in for service because of a safety recall. Will be a week to a week and a half for repairs. Was not given a loaner. Unacceptable. More

by ajmartin512
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
Report | Print
Sep 12, 2025 -

#1 Cochran Ford Butler County responded

We apologize sincerely for your service experience, and can totally understand the frustration that comes with not having a vehicle. We are sorry we were unable to provide a loaner for your repair; we aim to provide loaners to as many customers as possible but have a limited amount available. We hope you will give us another chance to exceed your expectations.

September 07, 2025

Very efficient and customer driven Service Department. Would be willing to purchase future vehicles from this business. More

by Truck Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Service Desk personnel
Report | Print
Sep 11, 2025 -

#1 Cochran Ford Butler County responded

Thank you for choosing #1 Cochran! We are so glad you had a positive experience with our team. We hope to see you again soon!

September 01, 2025

Always trust Cochran Ford in Butler. Tyler is very knowledgeable and always a pleasure to work with. More

by Motda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 02, 2025 -

#1 Cochran Ford Butler County responded

We are so glad you had a positive experience with our team! Thank you for choosing us; we hope to see you again soon!

September 01, 2025

The service was excellent. I was done in a timely manner. The staff was friendly. More

by mcdonalddebra117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 02, 2025 -

#1 Cochran Ford Butler County responded

We are so glad you had a positive experience with our team! Thank you for choosing us; we hope to see you again soon!

September 01, 2025

Good prompt service. Convient sch eduling, transportation is very helpful. Friendly and complete discussion to pin pinpoint issurs More

by Dinnermint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Sep 02, 2025 -

#1 Cochran Ford Butler County responded

We are so glad you had a positive experience with our team! Thank you for choosing us; we hope to see you again soon!

September 01, 2025

Easy to schedule service when needed. Day of service everyone involved was courteous and professional. More

by TMAZZ1988
Recommend Dealer
Yes
Employees Worked With
Tyler, Glen and all of the service department staff.
Report | Print
Sep 02, 2025 -

#1 Cochran Ford Butler County responded

We are so glad you had a positive experience with our team! Thank you for choosing us; we hope to see you again soon!

August 30, 2025

Sean is great in the heavy truck service department fast and knows his job well More

by Curtishair1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean MCKAIN , Kate Durbin
Report | Print
Aug 30, 2025 -

Curtishair1982 responded

Great heavy truck service department these guys know there stuff well I’d highly recommend them!

1
2
...
25