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#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.7
386 Reviews
Call Dealership (724) 287-2766
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400 S Main St.

Butler, PA

16001

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Showing 386 reviews

May 27, 2026

I use their valet service since I work nights and sleep during business hours they forgot my appointment 3 TIMES. How is that even possible? Also with no apology this last time. The response was when do y More

by Super Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler, Bobby
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Jun 02, 2026 -

#1 Cochran Ford Butler County responded

Thank you for bringing your experience to our attention-we are sorry it did not meet our standards for excellence. We apologize for any miscommunication, and hope for the opportunity to better serve you in the future.

May 02, 2026

Everything went fine. They came to my work space to pick up my vehicle. Service was performed as stated More

by tduf0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 05, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to help. We hope to see you again!

April 07, 2026

Excellent service, very efficient and quick service. The service reps were very helpful and professional. It was a great experience More

by Luv2travel_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Report | Print
Apr 09, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! Please let us know if you need anything else.

April 02, 2026

Zach was awesome! I was pretty upset with how my appointment was handled and considering using a different dealership. He addressed my concerns, answered my questions More

by spazekell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi and Zach
Report | Print
Apr 06, 2026 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your experience with us! We apologize for any negative interaction, and are glad to hear that our team was able to rectify things for you. Please let us know if there's anything else we can do to assist!

April 02, 2026

They were accommodating, fast with service, and polite, I will continue to come here for service!!! More

by sadloweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman in Ford truck service
Report | Print
Apr 06, 2026 -

#1 Cochran Ford Butler County responded

Thank you for choosing to work with us- we look forward to welcoming you back for your next visit!

March 31, 2026

Shop manager took time to speak with me about a recall and he was very professional. More

by emerytaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Apr 06, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to provide communicative and understanding service. Please let us know if there's anything else we can do to assist!

March 28, 2026

Very pleasant experience. Truck will be much more useful for camp and my lifestyle. Looking forward to future fishing and sightseeing trips. More

by denfishray54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
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Mar 29, 2026 -

#1 Cochran Ford Butler County responded

Thank you for choosing to work with us! Wishing you many happy miles and adventures ahead in your new truck.

March 28, 2026

They were very nice and did a great job! I would recommend them to other people. More

by Important22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know his name
Report | Print
Mar 29, 2026 -

#1 Cochran Ford Butler County responded

Thank you for recommending us- we hope to see you again!

March 27, 2026

Everybody was very courteous And the waiting room was very clean I will recommend to my friends. More

by jeffreyraab0231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkown
Report | Print
Mar 28, 2026 -

#1 Cochran Ford Butler County responded

Thank you for recommending us! We look forward to seeing you again.

March 26, 2026

Brought my F150 in for recall service, Great customer service, kept me informed the whole process More

by Adamsawvell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 28, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road- please let us know if you need anything else!

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