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#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.8
141 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

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Showing 141 reviews

April 30, 2025

Good customer service. Got the vehicle done quicker than quoted time and didn’t try to sell me anything. More

by cr_overkill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur
Report | Print
April 29, 2025

Very easy buying experience. Great communication, no hassling , took care of most things over the phone. A+ More

by Pinkylee6213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Apr 30, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with our team! We appreciate you choosing to work with us, and hope you are enjoying your new car.

April 27, 2025

Called the dealership for and appointment and was able to get an appointment for the required repairs within a few days. The team at the truck shop kept me informed of the progress and costs. More

by RW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mckain
Report | Print
Apr 29, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.

April 26, 2025

Absolutely horrible. They can’t even get your name right. I won’t take either of my vehicles to this office again. More

by sharonblystone8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Report | Print
Apr 29, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your feedback with us. We apologize for any mix up or miscommunication that occurred, as we aim to provide an excellent customer experience every time. If you would like to share any further details with us, we can be reached at feedback@cochran.com.

April 25, 2025

Called for an appointment was in for service the next day. They helped me with an issue from my Ford Pass points. They were very helpful and courteous the entire time. Would definitely recommend them More

by gary.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ban, Tyler in service and another salesman
Report | Print
Apr 26, 2025 -

#1 Cochran Ford Butler County responded

Thank you for recommending us! We're happy to help get you back on the road with the service you need. We hope to see you again!

April 25, 2025

Fast. Polite. Flexible with schedule. Will definitely use the services again especially liked the liked the video showing the inspection More

by jscholl1337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Apr 26, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if there's anything else we can do to assist- we hope to see you again!

April 24, 2025

Timely, informative ,friendly. I would recommend them for repair and warranty work. Glad they took good care of my truck More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Apr 26, 2025 -

#1 Cochran Ford Butler County responded

Thank you for recommending us! It's our pleasure to help keep you running smoothly. We look forward to working with you again!

April 24, 2025

Quick response to repair the recall issues needed, including broken wiper motor. Good follow up also. More

by mvmpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Kate Durbin
Report | Print
Apr 26, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help. Please let us know if you need anything else- we hope to see you again!

April 24, 2025

The service department answered my text on Sunday evening when I dropped off my car. The tech that took care of my car kept me informed and went above and beyond to help. More

by Frydaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Apr 26, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help. We appreciate you choosing us, and hope to see you again!

April 20, 2025

The Team was professional and friendly. The sales process was quick and the pricing was fair. Keep up the good work. Thanks again! More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Mike
Report | Print
Apr 26, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help. We appreciate you choosing us, and hope you are enjoying your new car!

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