Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.8
168 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

Directions

Filter Reviews By Type

Showing 168 reviews

March 08, 2025

Service is both flexible and quality. Staff went above and beyond. Will continue to take my vehicle there. More

by joelk2185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Mar 11, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We look forward to working with you again.

March 08, 2025

Had service work done. Tyler was great to deal with and work was completed as scheduled. More

by DDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur
Report | Print
Mar 11, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road with the service you need. We hope to see you again!

March 08, 2025

They were great. We appreciate the service they provide to us. Thank you very much. More

by tammy.mowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Mar 11, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

March 07, 2025

Service department is slow. No sense of urgency. Appointment for oil change turned into 2 1/2 hrs waiting on oil change and back break pads is a little excessive. It would have More

by cheeked_21molar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Mar 11, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your experience with us. We apologize for the delay and any inconvenience it caused, and hope for an opportunity to better serve you in the future.

March 06, 2025

Excellent service! Love the valet services. Didn't have to leave my home for an oil change. Updated me every step of the way through text. More

by nichoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER TRIMBUR, GLENN ANDERSON, Kate Durbin
Report | Print
Mar 06, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to provide simple and convenient service! Please let us know if you need anything else- we hope to work with you again.

March 06, 2025

Got me in the same day and took care of the problem with my vehicle right away. More

by meder2487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur
Report | Print
Mar 06, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist- we hope to work with you again.

March 04, 2025

Everyone was very kind and the process was quick and painless. I was able to find exactly what I needed. More

by snsmeyres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Milkovich
Report | Print
Mar 04, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We appreciate you choosing to work with us, and hope to see you again.

March 03, 2025

In buying our vehicle, we were treated in a very courteous manner by all involved. I have only one question. When I saw the Ram truck in a photo on the website, it had a tonneau cover covering the More

by Sgt. Shaffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat, Damon, and Mike
Report | Print
Mar 04, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your feedback with us! We would be happy to look into your question about the cover. Please email us with best contact information and details about your purchase at feedback@cochran.com so that we can better assist.

Mar 04, 2025 -

Sgt. Shaffer responded

Best contact is by phone, or email. EMAIL: shaffershag@gmail.com PHONE: 724-234-8731

March 02, 2025

Service was fast and the people at the desk were very helpful. I would recommend for your needed services. More

by carman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy at the desk
Report | Print
Mar 03, 2025 -

#1 Cochran Ford Butler County responded

Thank you for recommending us! We hope for the opportunity to work with you again.

March 02, 2025

Service socks don't answer phone other than sales I will not recommend them 😤at al More

by smowerrepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In
Report | Print
Mar 03, 2025 -

#1 Cochran Ford Butler County responded

Thank you for bringing your experience to our attention- we apologize for any difficulty you had in reaching us. If there's anything we can do to assist in connecting you with the appropriate management team, please reach out to us with best contact information and details about your visit at feedback@cochran.com.

1
...
9
10
11
...
17