#1 Cochran Ford Butler County

The service team demonstrated exceptional courtesy and provided comprehensive information. Their commitment to customer service is commendable. During the servicing of my Bronco, they proactively addresse provided comprehensive information. Their commitment to customer service is commendable. During the servicing of my Bronco, they proactively addressed an open recall of which I was previously unaware. We appreciate their thoroughness. More

A1 very nice to deal with nick ban and Bobbie are great very helpful a1 very helpful a1 More

Always efficient and courteous. Gets my vehicle in and out with great staff. Service managers and mechanics are awesome. Gets my vehicle in and out with great staff. Service managers and mechanics are awesome. More

Our sales consultant was awesome and made us feel extremely comfortable the entire time we were at the dealership. He offered is water and made sure we were ok. We held conversation like we had known extremely comfortable the entire time we were at the dealership. He offered is water and made sure we were ok. We held conversation like we had known each other for a long time! Thanks Chief for your hospitality! More

Very friendly service, techs are very knowledgeable, waiting room is clean and comfortable. Would recommend them waiting room is clean and comfortable. Would recommend them More

Excellent Service with my ford f250 camera recall - John is awesome service mgr & Noah excellent mechanic. Both are friendly, kind, seem like they care about customer needs. Great coordination of appointm is awesome service mgr & Noah excellent mechanic. Both are friendly, kind, seem like they care about customer needs. Great coordination of appointment. Did the job & take care of you- very important to us. Even better, they came right to my home & fixed it- now that’s service. Now that’s Ford service!!! Highly recommend!! More

Took vehicle in under factory warranty. Claimed problem was not under warranty. Charged me a $200 diagnostic fee and fixed the problem without my consent. Tried to sell me additional Claimed problem was not under warranty. Charged me a $200 diagnostic fee and fixed the problem without my consent. Tried to sell me additional services after that. Change cabin air filter=$85. I purchased a new filter for $21 and replaced it in 47 seconds with no tools. Was also injector cleaning for $180 ish. Pass on that. I’ve been going to this dealer for 15 years and every time I go there it seems to get worse and cost way too much. More

Always professional and very helpful everyone is kind. The work is done on time and complete. The work is done on time and complete. More

The salesman Tyler was absolutely fantastic and the manager Matt was very professional. They treated me so well might have been my best new car purchase experience yet. Keep up the good work. manager Matt was very professional. They treated me so well might have been my best new car purchase experience yet. Keep up the good work. More

I have been taken my Explorer in for “ the works” since I purchased it 4 1/2 years ago from a private owner. I have had no problem or issue at Cochran!!! They follow up on any maintenance that my explorer mi purchased it 4 1/2 years ago from a private owner. I have had no problem or issue at Cochran!!! They follow up on any maintenance that my explorer might need and let me decide on what I want done. No hassle or pressure love that!!! More