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#1 Cochran Ford Butler County

Butler, PA

4.7
324 Reviews

400 S Main St.

Butler, PA

16001

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Showing 324 reviews

August 02, 2025

Always a pleasure to work the Service Department of the Ford Dealership in Butler, PA. More

by revab3569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mariani
Aug 04, 2025 -

#1 Cochran Ford Butler County responded

We're glad you had a good experience with us. Thank you for your business!

August 01, 2025

Fast, Friendly, Affordable. Very easy to deal wit. Thank you Eric, Dave, and the rest of the service team... More

by Krillrecyclingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Dave Dumbaugh, Kate Durbin
Aug 04, 2025 -

#1 Cochran Ford Butler County responded

Thank you for your review! We will pass along your kind words to our team.

July 28, 2025

Had an appointment at 9:00 they started working on my car right away and completed the work early.. I am very satisfied with the work they did on my car. I would definitely go back if I have any trouble with More

by Rockynovadavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jul 29, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

July 28, 2025

I took me of our fleet trucks in for a reall, upon arriving, I was informed that there were several recall on this vehicle, the service writer was very helpful and polite. Services were completed in a More

by thorsefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby., Kate Durbin
Jul 29, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

July 26, 2025

Took truck in to get a new pinion seal and now it leaks worse than before. Haven’t received a call back yet. 20,000 miles. Warranty work More

by C12gram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 04, 2025 -

#1 Cochran Ford Butler County responded

We are sorry to hear of your experience- please email us at feedback@cochran.com with more details so we can escalate your issue. Thank you!

July 25, 2025

Excellent customer service and vehicle done on a timely manner. No complaints here. Solid all the way around. More

by duanecopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jul 28, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

July 25, 2025

Great staff! ! Dustin the tech is very knowledgeable and efficient. Tyler and Bobby also are great to work with and makes an appointment quickly. More

by Skeeter2951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Bobby and Dustin
Jul 28, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to serve you again soon!

July 24, 2025

The write up guys are very prompt and so good at taking care of the issues with my 150. Eric the technician is incredible. I appreciate having such a good technician working on my vehicle. More

by dennisglasgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Bobby , Kate Durbin
Jul 25, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the fantastic feedback, Dennis! We're thrilled to hear about your great experience with Eric and our team. We appreciate your kind words, and hope to serve you and your F-150 again soon!

July 22, 2025

I felt that I was double charged for a service that was done on my F150 The computer was already hooked Up for diagnostic test and was charged the 185 fee again to enable a brake controller I do believ More

by Josephclose
Recommend Dealer
No
Employees Worked With
Kate Durbin
Jul 30, 2025 -

#1 Cochran Ford Butler County responded

We value your feedback, Joseph. The diagnostic test is separate from programming the brake controller, which is why both charges appeared. We strive for pricing transparency with our customers, and we hope for an opportunity to serve you in the future.

July 21, 2025

Was very easy to work with, especially Cory the salesman who was professional and courteous. More

by Dean Patterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Milkovich, Mike Dinger, Pat McIntyre, Kate Durbin
Jul 22, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us, Dean! We will be sure to pass along your praise to Cory and our team. We appreciate you choosing us, and hope you are enjoying your new car!

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