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#1 Cochran Ford Butler County

Butler, PA

4.7
286 Reviews

400 S Main St.

Butler, PA

16001

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Showing 286 reviews

October 24, 2025

Entire scope of work was completed on time and within budget to expected high level of quality. More

by Sixpakrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur, Dustin Houser
Oct 28, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the kind review! We're happy to help. Please let us know if you need anything else!

October 21, 2025

Employees are very polite. I am a little disappointed that I was not notified of the drain plug needing replaced, nor called when the car was done, nor did I get a video like i More

by Blum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with this persons
Oct 22, 2025 -

#1 Cochran Ford Butler County responded

Thank you for bringing your experience to our attention- we are sorry to hear it did not meet our standards for excellence. We apologize for any miscommunication, and hope for an opportunity to better serve you in the future.

October 20, 2025

Back up camera never worked from the time I pulled out. It did work once for a split secon after drving for a while, but has not worked since. Customer service was fast. You would think a free ibsoecti More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER
Oct 20, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your feedback with us! We appreciate all your comments, and hope for an opportunity to better serve you in the future.

October 20, 2025

I had a 8:30 appointment my truck wasn't moved until 9:15. Everything else went very well. More

by billharper46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Barkley, Kate Durbin
Oct 21, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your experience with us- we apologize for the delay, and any inconvenience it caused. We hope for the opportunity to better serve you in the future!

October 19, 2025

Have a 2020 F-350 superduty 6. 7 Diesel. Service at truck shop at butler is awesome! More

by Leo C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, Dave, Darian, Tyler
Oct 20, 2025 -

#1 Cochran Ford Butler County responded

Thanks for making us your service home! We look forward to serving you again.

October 19, 2025

Service department is always prompt and courteous, as well as timely. Never had a bad experience More

by Aaron Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 20, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! Thank you for making us your service home.

October 17, 2025

They came and picked up my truck at my work for me. They scheduled it that week and dropped my truck back off in a couple hours. I didn’t have to do anything it was perfect. Sent me a video of the More

by Willismgaring25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Oct 17, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to provide convenient service! Please let us know if there's anything else we can do to assist. We hope to work with you again!

October 17, 2025

The employees are helpful and friendly. Waiting for service is comfortable and there’s WiFi so one can work. More

by SMM427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 17, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

October 15, 2025

Got me right in the vehicle that I came for; test drove, paid for and out the door. They filled the the tank and cleaned the vehicle and had ready to go. More

by Klj9577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McBurney
Oct 16, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! Thanks for choosing to work with us. We hope you're enjoying your new car!

October 15, 2025

Very friendly staff. Very quick in service. Explained throughly about what was being done. Thanks More

by joythompson156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Oct 16, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

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