
#1 Cochran Ford Butler County
Butler, PA
Filter Reviews By Type
Showing 229 reviews
The write up guys are very prompt and so good at taking care of the issues with my 150. Eric the technician is incredible. I appreciate having such a good technician working on my vehicle. care of the issues with my 150. Eric the technician is incredible. I appreciate having such a good technician working on my vehicle. More
I felt that I was double charged for a service that was done on my F150 The computer was already hooked Up for diagnostic test and was charged the 185 fee again to enable a brake controller I do believ done on my F150 The computer was already hooked Up for diagnostic test and was charged the 185 fee again to enable a brake controller I do believe this was clearly gouging a customer for this simple service. I was quoted before just to enable the controller it would be 90 dollars I was in for other problems that required the computer connection. This diagnostic charge is just a xxxxxxxx charge to make some extra money I know it’s needed to diagnose problems but that’s a little extreme. I couldn’t believe the customers in the waiting area bent over at a dealer for simple maintenance items and paying the prices you charge. Simply people unaware of reasonable shop choices.for maintenance work ie. oil changes and tire rotation. More
I had fantastic surgery at Butler County Ford. I needed quick service because I had to go to the airport and they were able to squeeze me in and do even more than I thought I was going to get. I l I needed quick service because I had to go to the airport and they were able to squeeze me in and do even more than I thought I was going to get. I look forward to having my car serviced at Butler County Ford in the future! More
They forgot to pick up my car at work for service the first day. When I tried calling to see what the reasoning was, no one would ever answer the phone. I also had to call to remind them on the day that first day. When I tried calling to see what the reasoning was, no one would ever answer the phone. I also had to call to remind them on the day that they did work on my car that I was done working at 2, but my car still had not been returned. The reason I took my car was to have it inspected and have a recall preformed on it. They were unable to perform the duties on the recall because they had no updated software to preform the work. They did take the money owed for the inspection sticker off the price. When I was able to actually talk to someone, they were very polite. More
Friendly and courteous, the whole car buying experience was quick and simple. It was a pleasure to deal with Cochran, they make you feel like you’re family was quick and simple. It was a pleasure to deal with Cochran, they make you feel like you’re family More
The whole process of purchasing a vehicle was as easy as could be! Nick,Mike, everyone else who had a hand in the purchasing of our truck were awesome! Thanks to all! could be! Nick,Mike, everyone else who had a hand in the purchasing of our truck were awesome! Thanks to all! More