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#1 Cochran Ford Butler County

Butler, PA

4.8
188 Reviews

400 S Main St.

Butler, PA

16001

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Showing 188 reviews

May 27, 2025

Competitive pricing, excellent service, no pushy sales guys, just a family vibe looking to take care of you. Came in to buy a used vehicle, they made sure it was thoroughly inspected, all reports provided More

by msjenniferm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory, Pat, Mike
May 27, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your wonderful experience with our team! We appreciate you traveling to work with us, and hope you are enjoying your new ride. Wishing you many happy miles on the road ahead!

May 25, 2025

Great service - pleasant, informative and professional! ! And they even brought my car to me when I had an issue getting back to the dealership! More

by carolagee6787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur, Kate Durbin
May 27, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to work with you again!

May 25, 2025

Excellent service by the entire crew. I would recommend Cochran Butler to anyone. Thanks to all. More

by Budnjbsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur
May 27, 2025 -

#1 Cochran Ford Butler County responded

Thank you for recommending us! We look forward to welcoming you back for your next visit.

May 25, 2025

While the turn around time was great for my tire rotation, oil & filter change. When the technician looked at the issue with my interior sunroof cover, he didn’t have clean hands & left several oily More

by tdickinson13@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate Durbin
May 27, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your experience with us. We apologize for the issue with your sunroof, and any inconvenience that it caused. Please email us with appointment details and best contact information at feedback@cochran.com so that we can rectify this for you. We look forward to reaching a positive resolution together.

May 23, 2025

My appointment was changed to servicing my auto at my job site. It was a wonderful experience! More

by Tia C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 27, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! We're happy to provide convenient service. Please let us know if there's anything else we can do to assist!

May 23, 2025

Got oil change. Everything went well. Highly recommend. Did appointment online which was pretty easy as well using Ford Pass More

by Mjpst43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
May 27, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

May 23, 2025

The Diesel Ford Truck Garage in Butler Pa and Sean are the BEST! Five stars More

by Jacobbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 27, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the glowing review! We look forward to serving you again.

May 22, 2025

Everyone is courteous, helpful, along with being very efficient. They are accommodating to scheduling as well. More

by Realfunnythree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 22, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

May 22, 2025

Dropped off the truck that only had 18k miles on and no cold air / A/C. Was told it was fine and the a/c worked. I had a guy stop to pick up and a/c still was not working. Left the truck over night and was More

by NClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate Durbin
May 22, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your concerns with us. We apologize for the miscommunication and the resulting confusion and miscommunication- this is not the level of excellence we aim for with every interaction. If there is anything that we can do to further assist, please feel free to reach our customer care team at feedback@cochran.com. We hope for an opportunity to better serve you in the future.

May 22, 2025

Service staff are top notch and always go out of their way to make you feel comfortable. More

by dmerli74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 22, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! We value your loyalty, and look forward to serving you again.