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#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.8
145 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

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Showing 145 reviews

March 21, 2025

When I entered the shop it was clean and welcoming. I was given an accurate estimate for needed repairs. I was informed of the progress of the work being done and the repairs were completed in a timely More

by Rsphillips49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur. Rate him a 5
Report | Print
Mar 25, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the great review! We're happy to help provide the service you need, and hope for the opportunity to work with you again.

March 21, 2025

The service department fixed what they could see and duplicate. They did their job but unfortunately Ford didn't with all their quality issues with my 2023 superduty. I'll probably be bringing the truck More

by waynepresseau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Mar 25, 2025 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your concerns with us- we understand how frustrating it can be to face difficulties with your vehicle. We look forward to resolving these for you in a timely manner!

March 20, 2025

It was a great experience working with Tyler & he is a great guy! I will definitely refer everyone up to Butler Ford More

by Mike Fedunok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Mar 21, 2025 -

#1 Cochran Ford Butler County responded

Thank you for recommending us! It was our pleasure to work with you, and we hope to see you again.

March 19, 2025

They fixed the vehicle the day I call. We were expecting a much longer wait! Very professional, no complaints! More

by tina26181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember talking to her
Report | Print
Mar 20, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road! Please let us know if you need anything else- we are here to help.

March 17, 2025

Extremely easy to deal with the service department. I highly recommend them. The tech even send a video of the work completed More

by mplynn79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man at service desk
Report | Print
Mar 17, 2025 -

#1 Cochran Ford Butler County responded

Thanks for recommending us! We're especially glad to hear you appreciated our technician video feature. We hope to see you again!

March 17, 2025

Friendly and always informative with any issues you might encounter with your vehicle, great service department More

by bd81074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
March 17, 2025

I was in for service and decided to look at a new truck while there. Tyler and Patrick gave simple to understand, competitive pricing first time. They didn't play games. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Patrick
Report | Print
Mar 17, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! Please let us know if there's anything else we can do to assist.

March 16, 2025

Dealership was super clean: great experience would highly recommend. Staff was very professional our car was completed in no time at all. More

by Palisade
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
Report | Print
Mar 17, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help! Thanks for choosing us- we hope to see you again.

March 15, 2025

Fast and easy oil change. Nice waiting area. Good people who seem to care how you are doing. More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Report | Print
Mar 15, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

March 14, 2025

Was good but better customer service is needed called all phones voice mail is full More

by Sonyahair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler service
Report | Print
Mar 15, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your feedback with us! We apologize for any difficulty you had in reaching us, and hope for another opportunity to better serve you.

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