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#1 Cochran Ford Butler County

Butler, PA

4.7
384 Reviews

400 S Main St.

Butler, PA

16001

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Showing 384 reviews

January 19, 2026

My service visit was quick and efficient. Service advisor Tyler was friendly and thorough and answered all questions. Would definitely recommend. More

by Mike
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 20, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

January 18, 2026

Bought my truck out of state and was looking for a local dealership to do warranty work and maintenance. It is important to me to deal with a Ford dealership that has that hometown feel, values my business More

by Lvnmyf150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimbur
Jan 20, 2026 -

#1 Cochran Ford Butler County responded

Thank you for the glowing review! We are honored to be your automotive home. We truly value your loyalty, and look forward to keeping you running smoothly!

January 16, 2026

Service appt was easy to set up. I was greeted on arrival and all my questions answered. Everyone was very friendly. xxxx shame I had the same problem I dropped the truck off for the More

by D.Hassinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mariani
Jan 20, 2026 -

#1 Cochran Ford Butler County responded

Thank you for sharing your experience with us- we'd like the opportunity to take another look at your truck and ensure things are running smoothly. Please give us a call so that we can make a plan to move forward together.

January 16, 2026

It took them 3 days to even show up for my valet appointment. The repetitive excuse was, “We don’t know what happened. We’re sorry. Let’s reschedule.” Finally on the third day, I get a call from Bob More

by Grace08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby, Tyler
Jan 20, 2026 -

#1 Cochran Ford Butler County responded

Thank you for taking the time to share your experience with us. We apologize for the miscommunication, and the resulting inconvenience. We'd like to further investigate what transpired. Please email us with details and best contact information at feedback@cochran.com so that we can appropriately address internally. We look forward to reaching a positive resolution together.

Jan 20, 2026 -

Grace08 responded

Grace.cook008@gmail.com 7249676805 Email anytime, call or text anytime after 3:30pm

January 12, 2026

Always greeted by friendly staff. Kept informed of progress. Always completed in a timely mannor. More

by jeneagodot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 14, 2026 -

#1 Cochran Ford Butler County responded

Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.

January 11, 2026

All the service techs and service writers at the Butler Ford Truck Shop are out standing. Great personality and very informative. Thanks for the great work. Bob Napes More

by Bnapoletan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer shawn
Jan 14, 2026 -

#1 Cochran Ford Butler County responded

Thank you for the kind review! It's our pleasure to help keep you running smoothly. We value your loyalty, and look forward to seeing you again!

January 08, 2026

Was in and out. Service was very quick. Glad I went here. Will be back More

by mccombsww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inspection
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road! We look forward to seeing you again.

January 06, 2026

Everyone was extremely helpful and easy to do business with I would make another vehicle purchase in the future here. More

by Stillvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Matt
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

Thank you for choosing to work with us! We look forward to seeing you again. Until then, enjoy your new car!

January 06, 2026

They were short staffed but they made it work and got things done for me. No complaints, good service. More

by business.ch17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 08, 2026 -

#1 Cochran Ford Butler County responded

We're happy to help! Please let us know if there's anything else we can do to assist.

January 01, 2026

The manager of the service department couldn’t be any nicer. The mobile service needs a lot of improvement. More

by dodi626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi Mariani- incredibly helpful
Jan 04, 2026 -

#1 Cochran Ford Butler County responded

Thank you for sharing your experience with us! As we continue to launch our mobile service program, we'd really love to hear more about what improvements could be made. Please email us with your comments at feedback@cochran.com. We appreciate it!

Jan 04, 2026 -

dodi626 responded

My car was completely disabled after my home visit and had to be towed to the ford garage, in a locked position. Being dragged out of my garage, wheels wouldn’t even turn

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