#1 Cochran Hyundai South Hills

Easiest Leasing Process Brandon Davis was friendly, professional, and made me feel completely at ease throughout the entire leasing process, including days later when I conta Brandon Davis was friendly, professional, and made me feel completely at ease throughout the entire leasing process, including days later when I contacted him with a question. Highly recommend working with Brandon and #1 Cochran of South Hills. More

Excellent Very friendly, understanding, not pushy, this 25 word minimum sucks, good deals, loving the car, I recommend gabe awesome dude, thank u so much for th Very friendly, understanding, not pushy, this 25 word minimum sucks, good deals, loving the car, I recommend gabe awesome dude, thank u so much for the new car, a great experience More

A GENERALLY GOOD EXPRIENCE On 4/21/17 we finalized our purchase of an Ioniq hybrid at your West Liberty Ave. location. My wife and I first looked at the car on Tuesday (4/18) af On 4/21/17 we finalized our purchase of an Ioniq hybrid at your West Liberty Ave. location. My wife and I first looked at the car on Tuesday (4/18) after reading an article in the latest Car and Driver magazine. Your salesman Ron Harris was extremely helpful in showing us the features of the car and giving us the pricing for various down payments, 4,5 or 7 year financing and evaluating our trade. He applied no "pressure" and gave us time to consider our options. He even drove the white Ioniq to your Monroeville location in exchange for the silver one that we preferred. Although we were not ready to make the purchase on Tuesday we did arrange to return on Friday to finalize our purchase. The sales manager informed us of their hours and we told him that we would be back before noon on Friday. In the meantime Ron informed me by Email of our approval and financing. We returned on Friday at 11 AM and were informed by the sales manager (Benjamin Leone) that the business manager (Josh) would not be in until 3 PM. Needless to say we were not happy and we almost decided not to purchase the vehicle. Ben did manage to get the business manager from your VW dealership across the street, but we still were unable to complete the transaction until 2 PM. Josh , the Hyundai business manager, apparently did not know when we were planning to be there, but did arrive to complete the paperwork. This entire process took 3 hours and in the last minutes we were presented with a number of "service options". We did not appreciate seeing these after we knew and were satisfied with our monthly payment and now some of these options could have added $30 to $50 to that monthly payment. We know that you advertise upfront pricing and "a clearly better customer experience", but we think that you should inform prospective buyers of these additional options at the beginning of the sales process and not at the end when they are there to sign their sales agreement and contract. I again want to express our satisfaction and praise for Ron Harris. He was extremely helpful, knowledgeable and not high pressure. In fact we had purchased our 2008 Elantra from him 9 years ago at this same dealership and returned entirely because of his salesmanship. Our criticism is not with any of the employees of this dealership, but with the process of presenting the various optional "service options" so late in the process. We look forward to a number of years of enjoyment of our new car and wish you continued success in your business. We just ask that you be a little more open with presenting the additional service plan options. More

Professional and hassle free I bought a 2017 sonata form salesman Brandon Davis and the buying experience was wonderful,fast and hassle free. Brandon and the dealership manger Ben I bought a 2017 sonata form salesman Brandon Davis and the buying experience was wonderful,fast and hassle free. Brandon and the dealership manger Ben were extremely kind and courteous they fulfilled everything I asked for without hesitation. I've bought a lot of cars thru the years and this was my best experience I can't say enough good things about the dealership staff especially Brandon and Ben I'd recommend them to anyone. More

Had a Great salesman and made a great deal! HyundaI had a lease deal that we couldn't pass up. I've owned 2 in the past, and will probably buy out this lease!!! Gabe was helpful, personable, a HyundaI had a lease deal that we couldn't pass up. I've owned 2 in the past, and will probably buy out this lease!!! Gabe was helpful, personable, and met all of our needs! More

Excellent This was the best car shopping experience ever. I currently have some credit issues which makes obtaining credit a challenge. He worked very hard to This was the best car shopping experience ever. I currently have some credit issues which makes obtaining credit a challenge. He worked very hard to get me this deal. I couldn't be happier with my experience/purchase. Five stars * * * * * More

Satisfied Customer My wife and I considered two other SUV's along with the Tucson. (Ford Escape and Kia Sportage) She has a 2012 Electra which has been serviced at this My wife and I considered two other SUV's along with the Tucson. (Ford Escape and Kia Sportage) She has a 2012 Electra which has been serviced at this dealership. Her overall experience with the Elantra plus the proximity of the dealership to our home brought us to this dealership to explore leasing a Tucson. After an initial meeting with Brandon, I proceeded to test drive the other two SUV's. The second and third meeting with Brandon with my wife led to our selecting the Tucson Limited whereas we had started with the Sport model originally. He answered all of our questions thoroughly and clearly. Josh, the Finance Manager was equally professional and helpful. Only today have I begun driving the Tucson and my initial impressions are quite positive. More

Good Experience Eronn Fletcher was great !!! Professional, precise and personable !!! I am praying he will be there 3 years from now when I'm ready for my next leas Eronn Fletcher was great !!! Professional, precise and personable !!! I am praying he will be there 3 years from now when I'm ready for my next lease 😊 More

Santa Fe This is my 3rd vehicle I have bought from Eronn Fletcher..He customer service is exceptional...I will continue to purchase all my vehicles from him an This is my 3rd vehicle I have bought from Eronn Fletcher..He customer service is exceptional...I will continue to purchase all my vehicles from him and #1 Cochran. More

Respectful, and no nonsense I was very happy with the straightforward approach Ben Leone had with me during the purchase. Both he and Eronn Fletcher were 100% professional, respe I was very happy with the straightforward approach Ben Leone had with me during the purchase. Both he and Eronn Fletcher were 100% professional, respectful, prompt and kind. More