
#1 Cochran Subaru Butler County
Renfrew, PA
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The salesman was Awesome! Would recommend him highly. Finance lady was rude and made us wait hours to give her a check and sign a few papers. No finance involved. Would recommend him highly. Finance lady was rude and made us wait hours to give her a check and sign a few papers. No finance involved. More
Our experience was very impersonal. Our salesperson was the busiest person on the planet, and always felt he had his hand in so much. He didn't seem interested in taking the time to ans Our salesperson was the busiest person on the planet, and always felt he had his hand in so much. He didn't seem interested in taking the time to answer our questions, and some of the answers we received, as we reflect, were wrong. Additionally, the listing for the vehicle we purchased had errors. Essentially, the listing stated the car had more features than it actually did. When we brought this up, everyone seemed to have gotten... Rather salty. Well, why be upset with us? Whoever in charge of the listing needs to be more thorough. Moreover, the detailing we received was probably the poorest detail we've ever received. We'd never consider bringing our car there for a detail. Those are the core issues. I bought a new car from a competitor a number of years ago and had a much different - better - experience. More
Cochran Subaru BUTLER is always willing and able to get things right the first time you take your car to them. They guarantee their work and are always there when you need them. things right the first time you take your car to them. They guarantee their work and are always there when you need them. More
The whole staff at Cochran Subaru was great. Professional, knowledgeable and efficient. At no time did we feel pressured. It was a great experience. Professional, knowledgeable and efficient. At no time did we feel pressured. It was a great experience. More
I was there for service and was very impressed when I received a video of the problem with my crosstrek. I would recommend your dealership to anyone that will listen 😆 received a video of the problem with my crosstrek. I would recommend your dealership to anyone that will listen 😆 More