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#1 Cochran Subaru Butler County

Renfrew, PA

4.8
442 Reviews

861 PA-68

Renfrew, PA

16053

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Showing 442 reviews

May 28, 2025

Does excellent work and is very friendly. Offers a convenient place to work while waiting for car More

by Todd.hyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 29, 2025 -

#1 Cochran Subaru Butler County responded

It's our pleasure to help- we hope to see you again!

May 27, 2025

The salesman was Awesome! Would recommend him highly. Finance lady was rude and made us wait hours to give her a check and sign a few papers. No finance involved. More

by Lin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Weleski
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your feedback with us! We apologize for any delay or negative interaction, and have forwarded your comments to our management team to be addressed internally. If there is anything further that we can do to reach a positive resolution together, please don't hesitate to reach out.

May 27, 2025

Our experience was very impersonal. Our salesperson was the busiest person on the planet, and always felt he had his hand in so much. He didn't seem interested in taking the time to ans More

by Hithere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty Honzo
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for taking the time to candidly share your experience with us- we are sorry to hear that it did not meet our standards for excellence. We have shared your comments with our upper management team to be addressed internally. We'd like to offer you a courtesy detail to ensure your satisfaction with your vehicle. Please email us with best contact information and details of your purchase at feedback@cochran.com so that we can assist. We look forward to reaching a positive resolution together.

May 27, 2025

Cochran Subaru BUTLER is always willing and able to get things right the first time you take your car to them. They guarantee their work and are always there when you need them. More

by Bob Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tofil and Campbell the mechanic
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for the glowing review! It's our pleasure to help keep you running smoothly. We appreciate you making us your service home, and look forward to seeing you again!

May 28, 2025 -

Bob Campbell responded

Keep up the good work!

May 28, 2025 -

Bob Campbell responded

All of the techs out front do a superb job. They are true advocates for the customers and Cochran Subaru of Butler. They make business and efficiency seamless.

May 27, 2025

Logan was an excellent. Knowledgeable and friendly. In fact all salesman were helpful in my purchase More

by cipolla99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fehl
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your great experience with our team! We appreciate you choosing to work with us, and hope you're enjoying your new car.

May 27, 2025

I appreciate the quick response and the detailed explanation each time I come in for service. The team is always professional and friendly. More

by sueleasure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for making us your service home- we look forward to welcoming you back for your next visit!

May 27, 2025

The whole staff at Cochran Subaru was great. Professional, knowledgeable and efficient. At no time did we feel pressured. It was a great experience. More

by jaybeck811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pesci and Daniel O’Brien, James Mullen
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your great experience with us! We appreciate your business, and hope you're enjoying your new car.

May 25, 2025

My go to dealership for Subaru cars. Jimmy was very patient with me trying to decide on the car I wanted . More

by llbstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mullen
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your great experience with us! We value your loyalty, and hope you're enjoying your new ride.

May 25, 2025

Attentive to my needs and fair on negotiation. Pleasant not pushy in reviewing my options. More

by gth1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Texter
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for choosing to work with us- we hope you're enjoying your new car!

May 25, 2025

I was there for service and was very impressed when I received a video of the problem with my crosstrek. I would recommend your dealership to anyone that will listen 😆 More

by mcdonough09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou at the service desk and Tyler the tech
May 27, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. Looking forward to welcoming you back for your next visit!

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