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#1 Cochran Subaru Butler County

Renfrew, PA

Overview
Reviews
Vehicles
4.8
443 Reviews
Call Dealership (412) 245-4600

861 PA-68

Renfrew, PA

16053

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Showing 443 reviews

February 21, 2025

Staff were considerate, informative and solved my concerns about the front driver’s seat requiring an update. More

by lmhuhn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
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Feb 22, 2025 -

#1 Cochran Subaru Butler County responded

We're happy to help! Please let us know if you have any other concerns- we are here to help.

February 21, 2025

The dealership had exactly the inventory we were looking for and work with us to purchase the vehicle in a timely manner. Mark was great. More

by Krista West
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Adams
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Feb 22, 2025 -

#1 Cochran Subaru Butler County responded

It's our pleasure to help you find the perfect vehicle! Thank you for choosing to work with us. We hope you're enjoying your new car!

February 20, 2025

Logan was amazing. Super helpful and knowledgeable and never pushy. Gave us the best deal he could and worked with us. More

by hunteraoverly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
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Feb 20, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your great experience with us! We will pass along your praise to our team. We appreciate you choosing to work with us, and hope you're enjoying your new car!

February 20, 2025

Convenient as I live in Butler Very nice and helpful salesman Smooth transaction went quickly More

by Leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fehl
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Feb 20, 2025 -

#1 Cochran Subaru Butler County responded

We're happy to help get you back on the road! Thank you for choosing to work with us. We hope you're enjoying your new car!

February 20, 2025

Very knowledgeable sales person. Fairly smooth transaction altogether. My only regret is not having a sunroof in my new Subaru. More

by USSHeerman532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed
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Feb 20, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your experience with us! We appreciate you choosing us, and hope you're enjoying your new car overall. We are here to help when you're ready to make another switch!

February 19, 2025

I find it funny that I have to put full synthetic oil in my 2023 forester when I change my oil every 3.5k miles. $98.00 for oil change. Why can't I use regular oil and still have my warranty cover any probl More

by rjrumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Adams
Report | Print
Feb 20, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for taking the time to share your concerns with us. This particular oil has special inhibitors specifically designed just for Subaru to prevent engine war and oil consumption abrasion issues, allowing your Subaru to provide the best efficiency and performance. Based on the owner’s manual, in severe conditions where cold and road salt is used, it is recommended that a synthetic oil change be done at 4000 miles. We apologize if this was not clearly explained. If you have any further questions that we can assist in answering, please don't hesitate to give us a call directly or email our customer care team at feedback@cochran.com.

February 19, 2025

Everyone was extremely friendly and answered all my questions went out of their way to find my car More

by ranger94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Texter
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Feb 19, 2025 -

#1 Cochran Subaru Butler County responded

We're happy to help! Thank you for choosing to work with us. We hope to see you again!

February 19, 2025

Quick, organized and kind! Especially Lou! Clean and warm in the lobby! That is all More

by Rachel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
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Feb 20, 2025 -

#1 Cochran Subaru Butler County responded

It's our pleasure to help! Thank you for choosing to work with us- we hope to see you again.

February 19, 2025

They're really nice people in there. They helped out quite a bit i tried the hardest to get me into a vehicle More

by hillscott295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Adams, Vince Sunseri, Erik Emanuele, Brandon Fehl, James Mullen, Ty Honzo, Ed Haskins, Jim Adams, Kyle Texter, Michael Fay
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Feb 19, 2025 -

#1 Cochran Subaru Butler County responded

Thanks for the great review! It's our pleasure to help. Please let us know if there's anything else we can do to assist!

February 18, 2025

I appreciated the communication about the delay in my service. I realized it couldn’t be helped because it was a recall. But at least I was kept informed and that was very important to me. More

by msufner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
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Feb 18, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for the great review! We're happy to provide communicative service, and appreciate your understanding with the delay. We hope to work with you again!

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