#1 Cochran Toyota

My first experience going in for my first ever oil change was very bubbly and informative. The man named Douglas I had at checkin and checkout was very nice and made me feel welcomed and answered any change was very bubbly and informative. The man named Douglas I had at checkin and checkout was very nice and made me feel welcomed and answered any questions I have. He was very thorough. My second experience going in for my first car inspection wasn’t so good. The lady named Kim seemed like she had a bug up her butt. She wasn’t very bubbly and didn’t make me feel welcomed. She gave me attuide when I asked to change the account to me being a primary with my phone number so I could get updates about my car first rather than my mom (since she is actually primary). Later at checkout she went over everything very fast way too fast and had a attuide about it and handed it mainly off to the checkout lady to handle. Before she handed it off the the checkout lady I said I think you didn’t change my phone number because I didn’t get a video update about how my car inspection went (it was sent to my mom). The lady said uhh I asked you this before but alright I’ll change it I’ll just have to make a new copy of this paper then (with complete attuide and even rolled her eyes). Made me feel bad about asking to change it to the right number since they put my moms number twice. But the checkout lady who I gave my payment to was very nice and said don’t worry about it I’ll handle it and the other lady just walked out of the room. More

Fair price for the vehicle, and worked with a salesman named Arpit who was very informative, attentive and followed up quickly with everything. Didn’t try to upsell my on anything and provided clear prici named Arpit who was very informative, attentive and followed up quickly with everything. Didn’t try to upsell my on anything and provided clear pricing details. However when I went to speak with the finance guy, Alex, he expectedly had a hard upsell for warranty. After we declined repeatedly he got angry, very short with us and the rest of the purchase process was awkward. More

Will, Austin, and Lenny were super helpful and great to work with. They made buying a car a good experience. work with. They made buying a car a good experience. More

Everyone is so kind and welcoming. The service was quick and efficient! I highly recommend them. The service was quick and efficient! I highly recommend them. More

Very pleasant and efficient service, quick appointment times, covered service provided, very pleased all around times, covered service provided, very pleased all around More

awesome service! i loved the videos of the inspection and addressing issues. service tech and advisor were both very helpful and friendly! i loved the videos of the inspection and addressing issues. service tech and advisor were both very helpful and friendly! More

Everyone was friendly and helpful in making a challenging situation so much better. All done in a timely fashion. situation so much better. All done in a timely fashion. More

The dealership provided a low pressure purchasing experience. The salesman spent time showing the vehicle and answering questions. The overall experience was outstanding and delivery of the vehicle experience. The salesman spent time showing the vehicle and answering questions. The overall experience was outstanding and delivery of the vehicle was quick. More

Very pleasant experience. Chad Halsted my sales person was very knowledgeable and laid back. The manager Brandon also very professional Chad Halsted my sales person was very knowledgeable and laid back. The manager Brandon also very professional More

Tried to charge me for inspection and emissions. And I truly believe it wasn’t by mistake. Free lifetime inspections. Your service department knows it. But I believe they are encouraged to bleed And I truly believe it wasn’t by mistake. Free lifetime inspections. Your service department knows it. But I believe they are encouraged to bleed whatever they can out of the customer. Most people would be intimidated to question it. I wasn’t. More