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#1 Cochran Toyota

North Huntingdon, PA

4.7
341 Reviews

12204 US-30

North Huntingdon, PA

15642

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Showing 341 reviews

May 24, 2025

I’ve been multiple times and I just leave feeling that I’m more of a pain than a customer. “There’s only 2 of us now working, they are saving millions” was a quote by an employee. I feel bad they only hav More

by Hellokitty816c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberley Irvine
May 27, 2025 -

#1 Cochran Toyota responded

Thank you for taking the time to candidly share your experience with us- we are sorry to hear that it did not meet our standards for excellence. It is always our goal for each customer to know how valued they are with every visit, and we apologize for any negative interaction that you had. We are sharing your comments with our management team to be investigated and addressed internally. We hope for an opportunity to better serve you in the future.

May 23, 2025

The dealership was very fair when I purchased my 2018 Toyota RAV4 they dealt with me fairly and continued to offer very reasonable maintenance especially my latest oil change for $10 More

by sobrem571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Armbrust
May 27, 2025 -

#1 Cochran Toyota responded

Thank you for making us your Toyota home! We look forward to welcoming you back for your next visit.

May 22, 2025

The service department needs improved. They way it operates has a lot to be desired. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberley Irvine
May 22, 2025 -

#1 Cochran Toyota responded

Thank you for taking the time to share your feedback with us. If you would like to share any further details, or if there's anything we can do to assist in reaching a positive outcome, feel free to reach us at feedback@cochran.com.

May 22, 2025

Recall notice was taken care with no long wait or drama. Wish Toyota would do a better job of testing their cars before selling them. More

by sharpms33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Armbrust , Kimberley Irvine
May 22, 2025 -

#1 Cochran Toyota responded

We're happy to help get you back on the road with the service you need. Please let us know if there's anything else we can do to assist!

May 21, 2025

I have been with this dealership since 2015 and have found that all the service they have provided has been excellent . I especially love when they send you a video of the problem or problems that need More

by Charlene Gergely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Brink, Kyle Collins, Chuck Bilak , Chad Halsted , Matt Ross, Gary Shurina , Lenny Adams
May 22, 2025 -

#1 Cochran Toyota responded

Thank you so much for the glowing review! We appreciate you making us your automotive home, and value your continued loyalty over the years. Looking forward to welcoming you back for your next visit!

May 20, 2025

Chuck was very patient and helpful trying to obtain the car that I wanted. Would use him again if looking for another car . Dealership is clean More

by kcampbell2307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Bilak , Lenny Adams
May 20, 2025 -

#1 Cochran Toyota responded

Thank you for recommending our team! We appreciate you choosing to work with us, and hope you're enjoying your new car.

May 19, 2025

Got me in on the day I needed and I was in and out quickly. More

by Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Armbrust , Kimberley Irvine
May 20, 2025 -

#1 Cochran Toyota responded

It's our pleasure to help- we hope to see you again!

May 18, 2025

Service department folks are very friendly however, price quoted for front brakes pads and rotors was $150 more than other places. Brake system flush price was almost double. I could almost understand the a More

by 4RunnerChris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe Leonard
May 20, 2025 -

#1 Cochran Toyota responded

Thank you for taking the time to candidly share your experience with us- we are sorry to hear it did not meet our standards for excellence. We'd like to know more about what happened, and would like the opportunity to make things right. Please email us with details and best contact information at feedback@cochran.com so that we can assist. We look forward to reaching a resolution together.

May 17, 2025

I have always been able to schedule an appointment right away. I'm always treated with courtesy and kindness, and have never had a complaint about service. In.my opinion, Doug and his service team.deserve a More

by lindironl
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Doug Armbrust
May 20, 2025 -

#1 Cochran Toyota responded

It's our pleasure to help you get the service you need! Thanks for making us your automotive home- we look forward to seeing you again.

May 17, 2025

Thank you to the entire office staff and mechanics fitting me into your schedule and doing a great job identifying my Toyota FJ alternator belt and lower ball joint problem. Awesome job fixing my vehi More

by Temitchellphotos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Lenard, Doug Armbrust , Kimberley Irvine
May 20, 2025 -

#1 Cochran Toyota responded

It's our pleasure to help get you back on the road and running smoothly! Please keep us posted and let us know if you need anything else.

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