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1st Nissan of Simi Valley
Simi Valley, CA
175 Reviews
At 1st Nissan of Simi Valley, we bring outstanding Nissan sales, service and financing to drivers from the San Fernando Valley. Visit our Nissan dealer in Simi Valley, CA, to buy or lease your next new or used Nissan today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 175 reviews
January 07, 2016
Great service The people were different than most car sellers. They listens to what you wanted and didn't try to just make a quick sale. They really were great to The people were different than most car sellers. They listens to what you wanted and didn't try to just make a quick sale. They really were great to work with More
by Valerie143
Employees Worked With
Claudio nacrur
December 30, 2015
Fun at 1st Nissan I found the staff capable, knowledgeable, and very energetic, I worked with Mr. Phillips and found that he is not a high pressure salesperson and sin I found the staff capable, knowledgeable, and very energetic, I worked with Mr. Phillips and found that he is not a high pressure salesperson and sincerely wants to help find the car that fits your needs and budget More
by realniceguy
December 17, 2015
Service adviser Robert Martel is awesome! He is knowledgeable and helpful, super friendly and cares about his customers. I would not take my car to any other repair center because of him! He is knowledgeable and helpful, super friendly and cares about his customers. I would not take my car to any other repair center because of him! More
by GigiLyn
Employees Worked With
Robert Martel
August 31, 2015
Awesome experience! The staff were friendly, knowledgeable, and helpful. I love my new Altima! They went out of their way to ensure that I got just the features I wante The staff were friendly, knowledgeable, and helpful. I love my new Altima! They went out of their way to ensure that I got just the features I wanted in my new car. This is a great place to go if you are in the market for a new car. The staff are very professional. They even helped show me how to use all the special features in my new car. More
by Diane29
Employees Worked With
Glen Phillip, Kim Ewing
July 30, 2015
Customer Service Matters! Highly skilled, knowledgable and professional from the sales dept to the finance department and finally, in the service dept. First Nissan treats cust Highly skilled, knowledgable and professional from the sales dept to the finance department and finally, in the service dept. First Nissan treats customers like they are important and that satisfaction matters! More
by Jaxfacts01
July 12, 2015
Great Service The entire process was the most pleasant we have ever experienced while buying a car. Starting with test driving and gathering information, to the act The entire process was the most pleasant we have ever experienced while buying a car. Starting with test driving and gathering information, to the actual negotiation and purchase. More
by Dahlia
July 06, 2015
Excellent Service Everyone was so friendly and helpful. They went out of there way to find me the perfect car for me .Will definitely recommend to family and friends . Everyone was so friendly and helpful. They went out of there way to find me the perfect car for me .Will definitely recommend to family and friends . More
by steph8
Employees Worked With
Claudio, Kim Ewing
June 25, 2015
Great Service! My first time here today for my car service. Scheduling is very fast. This place is way better than Nissan Mission Hills. My service consultant Rafael My first time here today for my car service. Scheduling is very fast. This place is way better than Nissan Mission Hills. My service consultant Rafael Martinez was very nice and honest. They had free coffee, cookies and flavored popcorn! Everybody was nice except the Asian lady in the cashier..she's not too friendly! Well I will definitely comeback to this place for my future car services. Thanks to Rafael! More
by Kkcc
Employees Worked With
Rafael Martinez
July 13, 2014
GO SOMEWHERE ELSE!!! I don't usually write reviews, but I had such a disappointing experience at First Nissan that I had to share my story. So... I've been looking for a I don't usually write reviews, but I had such a disappointing experience at First Nissan that I had to share my story. So... I've been looking for a Rogue for awhile now and finally found one that I wanted at First Nissan. I emailed the internet department and got a quick response with an actually reasonable quote! I now have a decent starting off point for negotiations so I'm actually excited to go buy this new car! I wake up at 4:30 in the morning like a kid on Christmas but have to wait a couple hours for my newly pregnant wife to wake up so we can make the nearly 3 hour drive down to Simi Valley and pick up our new car! We get there and it takes nearly a half hour just to locate the vehicle. We literally checked three different areas on the lot, then the sales associate drove us to the mall because he thought it was on display there (it wasn't), then he said it was at the Kia lot next door (it wasn't) only to find out it was at the first place we looked!!! Finally, we have the car and the initial quote from the internet department, so lets get down to business! They would not work with us at all!!!! NOT 1 CENT!!! My wife and I eventually left to regroup and get some lunch. When we came back and it was the same story. The manager kept saying stuff like, "you really picked a popular model, I would be the laughing stock of my buddies in the bay area if I sold it to you at that price." or "It'll sell, it's a really popular car right now." Essentially making me feel like my business didn't matter! Do you know how much he came down from the original internet quote?!?! A whopping $60!!!!! Yes, that an amazing .2% off!!!! I was so put off by the whole thing and even though it was a decent price and the car that I wanted, I walked away because off how I felt treated at First Nissan. My suggestions to you...even if First Nissan has the exact car you want, go somewhere else! They definitely don't treat you like number 1, they treat you like number 1 in a million! More
by micheilyule
Employees Worked With
Sale Bdc, Robert Ruiz
June 25, 2014
Very happy The staff was very friendly and worked very hard to get me a good deal regardless of my credit score. Very happy with the car and had a wonderful buyi The staff was very friendly and worked very hard to get me a good deal regardless of my credit score. Very happy with the car and had a wonderful buying experience. More
by ttrigueros
