1st Nissan of Simi Valley

I am so disgusted with this place. I feel Nissan should not allow this dealership to use their name. The Sales Manager has absolutely no manners as to how to speak to a customer. Today morning I went down not allow this dealership to use their name. The Sales Manager has absolutely no manners as to how to speak to a customer. Today morning I went down with my family to car shop. we did not want a color they had, but we were ready to compromise if they would have given us a good price. the salesman went back and forth with us on the price but we were not convinced. Finally we gave him a price but he was not convinced with that. We were walking towards our car, when the manager Kim Ewing approached us and started negotiating a deal but we were not interested. He became a little aggressive and started abusing (used F*** words). I was astonished listening to this. I asked him to stop abusing but on top of everything he became racist to me. I was so taken back with the way I was treated. A simple "sorry sir, we cannot sell you at this price" was sufficient, there was no reason to abuse and treat us like this. I am so pissed with them and have decided to switch from Nissan to some other brand. I would strongly advise to not approach this dealership, if you want to buy Nissan. Even if you have to drive to Valencia or some other Nissan dealership. More

This is the best dealership ever and I highly recommend going there if you are looking to get a great, affordable used car. I did not think that getting a car right now would be possible; I have little to going there if you are looking to get a great, affordable used car. I did not think that getting a car right now would be possible; I have little to no credit, I'm on a very tight budget, and I'm also a first time buyer but Kareem Hassan and the finance guy, Henry, worked really hard to make it happen. Their customer service was incredible and I got a killer deal...and this is the car I've had my eye on for quite a while. This is the place to go and these are the guys you wanna talk to. More

After an absolutely HORRIBLE experience with Oxnard, CA Nissan we found First Nissan , Simi Valley. Matt and Kim understood what we were looking for. Found the vehicle and price we wanted. Absolutely THE Nissan we found First Nissan , Simi Valley. Matt and Kim understood what we were looking for. Found the vehicle and price we wanted. Absolutely THE BEST customer service. NO PRESSURE!!!! Friendly atmosphere ...get it done attitude. I have been singing their praises! More

Buying my 2010 Nissan Rouge at First Nissan was a wonderful experience. K.E., M.Z., and H.S. were extremely helpful and went above and beyond to get me a great deal. The finance process was quick and wonderful experience. K.E., M.Z., and H.S. were extremely helpful and went above and beyond to get me a great deal. The finance process was quick and they explained everything so that I would know exactly what I was getting. The staff are very friendly and welcoming. I would absolutely recommend First Nissan to anyone looking to buy or lease their next car. More

4th car purchase from this dealer. Fair Price, Explained deal well, no double talk. They actually listened to what I wanted and I got it. deal well, no double talk. They actually listened to what I wanted and I got it. More

When I scheduled my appointment they told me it would take about an hour. Told my boss I'd be an hour and a half late. Took them 2.5 hours to change the hydraulic brake fluid (which I found out I really take about an hour. Told my boss I'd be an hour and a half late. Took them 2.5 hours to change the hydraulic brake fluid (which I found out I really don't need after 1 year), test the battery, and swap out the "in-cabin" filter. Apparently they didn't have time to test the heater, which I told them has never worked. By the time I could get out of there, I was so late for work I was ready to steal my own car. No they would not give me a ride, said it's too far. No chance of a loaner car, they told me. For the $160 they charged me, you'd think they'd bother to reset the "Battery maintenance due" alert and the other two alerts (AC filter, tire rotation). According to the guy, there is no battery maintenance, they're just testing the battery. So in summary, I should have spent $20 on a new "in-cabin" filter and installed it myself, if I even needed one (which I probably did not). I would have saved 2 hours and $140. More

Very friendly service he gave me a good deal and he is a good negotiator very kind person. Always asked if we needed water ron worked with us till the last minute and kept the dealer open for us even after good negotiator very kind person. Always asked if we needed water ron worked with us till the last minute and kept the dealer open for us even after buisness hours a did not make me leave without purchasing a car i suggest ron to anyone who enters first Nissan i had great experience!!! Ron your hooked me up your awsome. More

I purchased my 2013 Altima in Sept 2012 and the experience was the best I've ever had when buying a new car. My salesman, Doug Scimeca, was so very helpful with all of his knowledge regarding the experience was the best I've ever had when buying a new car. My salesman, Doug Scimeca, was so very helpful with all of his knowledge regarding the car. He not only gave all the information for my new car but he actually showed me how to set up my preferences with the radio and my cell phone and personally showed me how to lower the seats giving me more space in the trunk. At no time did I feel like there was any pressure for me to buy the car, as I have experienced at other dealerships. I also have nothing but good things to say regarding the service department. When I brought my car in for servicing I was told that it would take about an hour and I opted to stay and wait. They were so very accommodating while I waited, continuously checking with me, and keeping me updated on the progress and yes, it only took 1 hour, just as they said. I know that whenever I need to bring my car in for servicing I can be assured that everything will be taken care of and in a timely manner and professionally. I will recommend 1st Nissan to all of my friends and family and to anyone who also wants a 5 star experience. More

This is now our third car we have bought with Ron Giannoni being our salesman....He has been very patient, kind and helpful with the selections of our vehicals.....His patients with people is remarka Giannoni being our salesman....He has been very patient, kind and helpful with the selections of our vehicals.....His patients with people is remarkable...he gives you his full attention throughout the whole transaction...We have come back many times asking questions about our cars and he is always willing to answer them for us.....Would we buy another car from First Nissan?, the answer would be we wouldnt go to any other dealer or salesman then First Nissan or Ron...Thank you so much Kim and Ron for making our purchases happen.....Sincerly Dave and Sherida Scollo More