495 Chrysler Jeep Dodge Ram - Service Center

Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually tryi Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I called for the 7th time shortly after 4 PM and was told the Service Department closed for the remainder of the weekend and would reopen on Monday. Now, I do not have a vehicle, was forced to cancel business travel, and STILL have not heard back from the Service Department despite a call Monday morning. Totally unacceptable. Unprofessional. Disappointing. More

The best dealership in Massachusetts ! They take extra time to make sure you are told exactly what was done and if you have any questions. They take extra time to make sure you are told exactly what was done and if you have any questions. More

Quick efficient service. . polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales . polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales More

Service team was outstanding! I live the dog-allowed waiting area and free snacks and beverages. They took great care of my sheep! I live the dog-allowed waiting area and free snacks and beverages. They took great care of my sheep! More

I was in and out, quickly. Michael G was my service guy and he was pleasant, even washed my jeep. The waiting area was spotless and offered beverages and snacks. Overall, perfe Michael G was my service guy and he was pleasant, even washed my jeep. The waiting area was spotless and offered beverages and snacks. Overall, perfect experience. More

Always pretty quick service while i wait. Been buying vehicles and using this dealer for about 7 years. Never a problem. Two Ram truck and two grand cherokees now. Been buying vehicles and using this dealer for about 7 years. Never a problem. Two Ram truck and two grand cherokees now. More

The service for my Jeep was prompt and efficient. The service person was courteous and knowledgable. The service person was courteous and knowledgable. More

Service department got back to me promptly after my car was towed in on a Sunday evening. The service advisor promised that he would get back to me in 2 or 3 days and he actually hit back to me the very ne was towed in on a Sunday evening. The service advisor promised that he would get back to me in 2 or 3 days and he actually hit back to me the very next day with a diagnosis and then immediately completed the repair. Couldn’t expect better service. More

Service advisors were very helpful and knowledgeable in helping determining what my truck needed to run great. helping determining what my truck needed to run great. More

Efficient, courteous, comfortable waiting area. I would recommend them for sales and service. They take the time to look over the vehicle for any issues I would recommend them for sales and service. They take the time to look over the vehicle for any issues More