6th Avenue Honda - Service Center

I took my vehicle back to Honda on 6th Street dealership in Stillwater because after having my oil changed and tires rotated the tire noise is very loud. After driving out of state and back, the noise level in Stillwater because after having my oil changed and tires rotated the tire noise is very loud. After driving out of state and back, the noise level had not changed. So I brought it back. Carey immediately asked me to take him on a drive, which I appreciated, to hear the noise. Then downplayed the issue. They came back and told me that the current back tires were very close to needing to be replaced if the state required an inspection. But they also said that I had a nail in the front tire but it was too close to the side to be fixed. They then offered to sell me two tires. I brought the inconsistencies of their advice and how it would provide me with four tires and three different tread levels. They refused to acknowledge the issue or provided a reasonable solution. Immediately I took the car to a reputable repair shop in town who immediately fixed the tire and told me it was well within the ability to fix. Because of their workload they could not immediately help me out with the noise level. I plan to take it back to them when a appointment opens up and avoid the dealership. The only reason I went to the dealership for the oil changes because my car is less than 3 years old and currently under warranty. I brought up that my floor mats anchor had pulled away and is now tearing the fabric on the floor. And was told that they don't do that type of work???? They also messed up the tires during the rotation and I had to go back immediately because the alarm was going off. If 6th Street Honda were not only Honda dealership within 50 miles I would go somewhere else. I love my Honda but hate the dealership here in Stillwater. More

6th Avenue Honda is a solid dealership, and we appreciated that they were open on Saturday for service and repairs. appreciated that they were open on Saturday for service and repairs. More

I am pleased with the new service department management. The service was top rate and the convenience for me is appreciated. The service was top rate and the convenience for me is appreciated. More

Professional, courteous, and exceptional Nicholas provided us with a loaner and called afterward to make sure we were satisfied with the service, which we were! provided us with a loaner and called afterward to make sure we were satisfied with the service, which we were! More

Carey really takes the time to be customer centric and listen to the needs of the customer. I only return because of his customer service skillset. listen to the needs of the customer. I only return because of his customer service skillset. More

Fixed our issue and didn’t pressure us to do more than what we needed what we needed More

Great dealership! They really work hard to get you into the car you want! You won’t be disappointed! They really work hard to get you into the car you want! You won’t be disappointed! More

Had a good experience Very professional, kept me updated on what was going on with my service on what was going on with my service More

The diagnosis and repair of our air conditioning system was quick. Carey kept us updated throughout the process. was quick. Carey kept us updated throughout the process. More

Good friendly people and I like the service as well. I feel they do a very good job I feel they do a very good job More