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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,351 Reviews
Call Service Center (708) 251-0222

1,351 Reviews of 94 Nissan of South Holland - Service Center

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March 08, 2024

94 Nissan always goes above and beyond for me when it comes to helping me with my vehicle. Tyler always does an amazing job! More

by jrodriguez8504
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
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Mar 10, 2024 -

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

March 05, 2024

Good customer service, service provider made sure he was consistent with communication. Great manager! Awesome More

by Kpontic333
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
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Mar 08, 2024 -

94 Nissan of South Holland responded

We are so pleased you enjoyed your visit to Nissan Of South Holland! We hope to be of service to you again in the future. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

February 29, 2024

Great experience I would recommend this dealership to my friends and my family. It was a great experience timely. More

by treadway1352
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
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Mar 03, 2024 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! Matt Sappenfield Owner Loyalty Manager

February 28, 2024

Service is always great. The staff is wonderful. It's always a pleasant experience. Service is always done in a timely manner. More

by carmensmith221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

February 23, 2024

Gerardo is always attentive and makes sure you are completely satisfied before you leave the dealership. More

by jwatts1970
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Feb 27, 2024 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

February 20, 2024

Short wait & the job was done I experienced good customer service & a short wait & no issues More

by angella2950
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Feb 24, 2024 -

94 Nissan of South Holland responded

Hi Angella thank you so much for your positive comments about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

February 16, 2024

They performed exceptionally well by taken care of what brought me there There service is awesome More

by Afadeleye
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
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Feb 24, 2024 -

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

February 15, 2024

I went for an oil change and tire rotation and afterwards had to return to be told that my car needed a rear differential. I had no issues prior to coming for the oil change More

by truscorp69
Recommend Dealer
No
Employees Worked With
Tyler Roberson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Report | Print
Feb 17, 2024 -

94 Nissan of South Holland responded

We're disappointed to hear of the negative experience you had at our location. Our free multi point inspection with your oil change does not inspect your differential. It would have needed to be diagnosed to see the problem. I am sorry this is an inconvenience for you to come back. We hope we do not lose you as our valued customer. Take care and hope to see you with a more positive visit. Matt Sappenfield Owner Loyalty Manager

Feb 17, 2024 -

truscorp69 responded

In response to your reply, after receiving my oil change, I called the dealership immediately to inform you all of the issue that I was hearing in my car. I was then given an appointment to come in to see what the issue was at that point I was then told that my differential had gone out the price would be $3100. Prior to me coming to your dealership for my routine oil change and tire rotation. I had no issues with my car.

February 14, 2024

Service has always been great for the last 21 years. Joann and Torry are the best. More

by carmensmith221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2024 -

94 Nissan of South Holland responded

Carmen, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

February 13, 2024

My experience was good. They got me in and out in a timely fashion. I don't have any problems with my vehicle. More

by 3rdruby
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Feb 16, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

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