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A&T Chevrolet - Service Center

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7 Lifetime Service Reviews

801 Bethlehem Pike, Sellersville, Pennsylvania 18960

7 Reviews of A&T Chevrolet - Service Center

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June 23, 2016

"Great Place To Get Service"

- Azu

With 4 cars to maintain it is great to know that these guys will take car of them. Love the complementary vehicle inspection with service and advising you what is needed now or in the future.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
George Davidheiser
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Matt Swartley
Jun 27, 2016 -

A&T Chevrolet responded

Azu, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Joe Fost | GM

May 11, 2016

""outstanding""

- Rusty

Hi George. Just wanted to let you know you have the greatest service team, anywhere in PA. You have the cleanest and most organized shop I have every seen. Scott the service tech that worked on my truck explained every detail that was done to my complete satisfaction. I can really trust you guys to take good care of my Silverado. Thanks again, and keep up the great work. Russ

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Glassmyer, Matt Swartley
May 11, 2016 -

A&T Chevrolet responded

Rusty, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. All the best, A & T Chevrolet Team

March 19, 2016

"Story of two service mgrs"

- Rick4ter

I bought a used Chevy Silverado from this dealership with a 12 month bumper to bumper warranty. I took it in for service as the front bumper was loose and looked like a clip was missing that held it to the body. The 12 month warranty is set to expire in May. I took the truck in in March. I was well within the warranty period. When I went to pick up the truck I was informed by the auto body shop mgr, Tom, that it would cost me $450 to fix. I explained to him that this did not happen while I owned the truck and it was still under a bumper to bumper warranty. He was totally unwilling to except the terms of my bumper to bumper warranty and refused to fix the problem unless I paid $450. He never offered to work with me. He seemed like he couldn't wait to get rid of me. I finally asked to speak to the Service Mgr George. Tom lied to me and told me George was out to lunch. I walked past Georges office and surprise, surprise, George was in his office. My story turns positive here. I explained to George how I felt totally disrespected by Tom and that I wanted my truck fixed under the terms of my warranty. George led me outside and looked at the bumper. He told me he would get back a hold of me in a couple days but would try to work things out. He was totally friendly and interested in keeping me as a satisfied customer. I never once felt that from the auto body mgr, Tom.. George got a hold of me a few days later and we set up a time I could bring it in for the repair under warranty !! I rated this dealership a 4 out of 5 because of George and his willingness to satisfy a customer. If I had to rate it based on their auto body shop and its mgr., Tom, I would have rated it a zero !! George is a credit to A&T Chevy and I would recommend that people search him out with your concerns. His workshop is top notch. If you have to deal with A&T's auto body and their mgr Tom, Good luck !!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
George Davidheiser
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Mayberry
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 06, 2016 -

A&T Chevrolet responded

Thank you so much for your kind and honest review of A&T Chevrolet. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Best, The A&T Chevrolet Team

January 25, 2016

"Great Service Department"

- JimDeere

Worked with Matt on a scheduled maintenance for my Malibu. He called me back to offer the Pa Inspection a few months early. He thought out of the box, which helped me not to have to came back for a second visit in a couple months. I appreciated that. Also helping me with two other issues with the car. Very nice to deal with. Thanks Matt.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Swartley
Mar 02, 2016 -

A&T Chevrolet responded

Hi Jim and thanks for the great feedback! We're very happy that Matt was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The A & T Chevrolet Team

December 22, 2015

"Vehicle Service"

- smiley

I always get treated very well when I bring my car in for service. Dave Harnak explained everything and let me know when I need things fixed, even if I was not yet aware of a problem, after I brought my car in for a regular oil change.

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Recommend Dealer
Yes
Employees Worked With
December 20, 2015

"Service @ A&T Chevrolet"

- ssgolf

Have had excellent service with all of our vehicles since 1999. Upfront pricing, guaranteed work, a dealership that treats you like a friend. Will come back as a repeat customer.

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Recommend Dealer
Yes
Employees Worked With
December 07, 2015

"Wonderful service department! "

- angeli

The Service Department kept me informed while I waited for my car to be completed. The waiting area was clean, spacious, and very comfortable. I enjoyed having access to free fresh coffee, a newspaper to read, TV to watch, and a snack machine!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Harnak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 08, 2015 -

A&T Chevrolet responded

Thank you for leaving us this wonderful review. We strive to provide a great experience and comfortable area to relax while in for service. I'm glad Dave Harnak was able to deliver. Thank you again and we look forward to seeing you again soon! Sincerely, Joe Fost General Manager joefost@atautos.com

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