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AAA Auto Buying Service

Charlotte, NC

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726 Reviews

6600 AAA Drive

Charlotte, NC

28212

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726 Reviews of AAA Auto Buying Service

August 29, 2017

Referral I had bought a car from AAA through Nelson Baucom. Referred my neighbor to Nelson and all was excellent. They bought the car from him. Great service!! More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Aug 29, 2017 -

AAA Auto Buying Service responded

Al, thank you for letting us know how about your experience with Nelson. We are glad to see you had such great service from him and also thank you for letting others know about your experience. Please let us know if you need anything in the future!

August 29, 2017

Another great experience! This is the second car I have purchased through AAA, and the second time I have been fortunate enough to deal with Nelson Baucom. He made the entire More

by DrT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles. Wilbraham, Nelson Baucom
Aug 29, 2017 -

AAA Auto Buying Service responded

Thank you for your kind words regarding Nelson and for continuing to purchase your vehicles through AAA Auto Buying. We are always happy to see that our customers had an easy car buying experience from the very beginning of the process to the time the vehicle was delivered. Please let us know if there is anything you need in the future!

August 29, 2017

My car buying experience. My second time using this service. Pretty satisfied except I was told I would get a years AAA membership but never received after several attempts t More

by Linda lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 29, 2017 -

AAA Auto Buying Service responded

Linda, thank you for letting us know about your car buying experience. Our Manager, Greg Pence, would like to speak with you further about the issues you have had with getting your AAA Membership. At your earliest convenience please call 704-569-7814 and ask for Greg Pence so we can work to make this right for you. Thank you again for your review and we look forward to speaking with you further.

August 28, 2017

Best Way to Buy a Car Today Purchased my 3rd New Toyota Highlander Limited - except for this purchase- I was a first time shopper thru AAA online. As a regular and experienc More

by Labgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wayne Gulledge
Aug 29, 2017 -

AAA Auto Buying Service responded

Thank you for your wonderful review and for being a repeat purchaser from us at AAA Auto Buying. We are glad to hear that you had such a great experience with Wayne and that he was able to get you the vehicle you were looking for in such a quick span of time. Please let us know if you need anything in the future!

August 28, 2017

Ram 1500 Purchase The agent with AAA was exceptionally diligent in finding the best Ram Truck with the options and features that I requested! The mirrors were too wide More

by Ramguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Aug 30, 2017 -

AAA Auto Buying Service responded

Thank you so much for your review of Nelson! We are glad to hear you had such great service from our team members during your search for your Ram Truck. Please let us know if you need anything in the future!

August 28, 2017

Awesome Customer Service I had been to several dealerships and did not commit to purchasing a vehicle because I did not appreciate the quality of the service that was provided More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Galati
Aug 29, 2017 -

AAA Auto Buying Service responded

We are happy that you had such a wonderful experience with Jimmy. It is great to see he treated you and your family with the respect we always want to give all of our customers. Thank you for this great review of "Mr. Jimmy" and please let us know if you need anything in the future!

August 26, 2017

He made it so easy Everything was easy with Jimmy. I told him what I wanted and he found it quickly. He answered all my questions in a short time and saved me money. In More

by Maggie43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Galati
Aug 29, 2017 -

AAA Auto Buying Service responded

Maggie, thank you so much for your review of Jimmy! It is great to hear that he was able to get you the car you wanted quickly but also save you money as well. Thanks for letting us know how we are doing and please let us know if you need anything from us in the future!

August 26, 2017

Easy, smooth transaction!! Nelson helped us find what we were looking for and delivered it quickly! We're very happy with our decision to go with AAA car buying! More

by truckman161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pence, Nelson Baucom
Aug 29, 2017 -

AAA Auto Buying Service responded

We are glad to hear that your experience with AAA Auto Buying was great and that Nelson got you the car you wanted quickly! Thank you for your review and we are happy you choose AAA Auto Buying as well! Please let us know if you need anything else in the future!

August 26, 2017

Superb AAA buying service is hassle free and ultra competitive. We chose what we wanted online, they did all the work and drk Creed the vehicle to our door. More

by Marsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Aug 29, 2017 -

AAA Auto Buying Service responded

Thank you for your review of our service! We are glad to hear that we could give you a hassle-free experience when it came to your car buying needs. Please let us know if you need anything else in the future!

August 26, 2017

Purchase of new car from AAA Buying Service in Charlotte This was my first experience purchasing a new car outside of a traditional dealership. What a fantastic experience! My family needed a new minivan, More

by Heelsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Aug 28, 2017 -

AAA Auto Buying Service responded

Thank you for taking the time to let us know how your car buying experience went. It is great to hear that Nelson gave you such wonderful customer service during the purchase of your new minivan. Thanks again for letting us know our team performed as it is greatly appreciated. Please let us know if you need anything in the future!

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